Latest Updates

This section is for the latest changes to BE grouped by area.

Each line is Date - Project Manger - Title.

A full list of all Project Manager initials can be found at the bottom of this page.

Contents

1 Latest 20 Changes

1. 2014-08-07 - PL - The -- field notation for bxp Forms Update The_--_field_notation_for_bxp_Forms Form Management
2. 2014-08-07 - PL - bxp software Security and Testing‎ Business_Express_Security_and_Testing Security
3. 2014-08-07 - PL - bxp software Backups‎ Business_Express_Backups Security
4. 2014-08-07 - PL - Supporting bxp software‎ Supporting_Business_Express Security
5. 2014-08-06 - PL - bxp software Infrastructure Capacity‎ Business_Express_Infrastructure_Capacity Security
6. 2014-08-06 - PL - bxp software in Sungard‎ Business_Express_in_Sungard Security
7. 2014-08-06 - PL - bxp software and Business Continuity‎ Business_Express_and_Business_Continuity Security
8. 2014-08-04 - PL - Module - Conference Centre‎ Update Module_-_Conference_Centre General
9. 2014-08-04 - PL - The bxp Infrastructure‎ The_bxp_Infrastructure Security
10. 2014-08-04 - PL - Custom File Uploader‎ Custom_File_Uploader General
11. 2014-08-04 - PL - bxp software Release 8 Service Enhancement Release 2 BER8_SER2 General
12. 2014-07-31 - PL - The Evolution of a Contact Centre‎ The_Evolution_of_a_Contact_Centre Whitepapers
13. 2014-07-31 - PL - JavaScript - Outcome functionality extension‎ JavaScript_-_Outcome_functionality_extension Form Management
14. 2014-07-31 - PL - Sending attachments in Emails‎ Sending_attachments_in_Emails General
15. 2014-07-18 - TG - Whitepaper - Desktop Security Software Review 2014 v1-4 Whitepapers Whitepapers
16. 2014-07-18 - PL - Integrating a Phone System and bxp Integration_with_a_Phone_System BEAPI
17. 2014-07-13 - PL - Case Activity Reporting Case_Activity_Reporting Form Management
18. 2014-07-13 - PL - Introduction to the BEAPI BEAPI BEAPI
19. 2014-07-13 - PL - Reminders in bxp software Reminders General
20. 2014-07-13 - PL - The Modules of bxp software The_Modules_of_Business_Express General

2 Learning and Development

2.1 Training Courses

• 2014-07-13 - PL - CC-4-4 Updated Contact_Centre_Training
• 2014-05-26 - PL - CC-2-4 Developed Contact_Centre_Training
• 2014-03-31 - PL - CC-2-1 Updated Contact_Centre_Training
• 2014-03-30 - PL - QA-1-3 Developed Quality_Assurance_Training
• 2014-03-30 - PL - QA-1-2 Updated Quality_Assurance_Training
• 2014-03-27 - PL - CC-2-3 Developed Contact_Centre_Training
• 2014-03-17 - EL - QA-1-2 Developed Quality_Assurance_Training
• 2014-03-07 - PL - LD-1-2 Developed Learning_and_Development_Training
• 2014-02-12 - PL - CC-4-4 Developed Contact_Centre_Training
• 2014-02-06 - PL - CC-1-5 Developed Contact_Centre_Training
• 2014-01-24 - PL - CC-1-4 Developed Contact_Centre_Training
• 2014-01-21 - PL - CC-1-3 Developed Contact_Centre_Training
• 2014-01-14 - PL - CC-1-2 Developed Contact_Centre_Training
• 2014-01-07 - PL - CC-1-1 Developed Contact_Centre_Training
• 2013-12-19 - PL - CC-4-1 Developed Contact_Centre_Training

2.2 Whitepapers

• 2014-07-12 - PL - Whitepaper - Data Protection Compliance for bxp software clients update v1-4 Whitepapers
• 2014-07-12 - PL - Whitepaper - Desktop Security Software Review 2014 v1-3 Whitepapers
• 2013-12-02 - PL - Whitepaper - bxp software - Using BE to send emails on behalf of others v1-2 Whitepapers

3 Form Management

• 2014-07-13 - PL - Case Activity Reporting Case_Activity_Reporting
• 2014-06-30 - PL - Special -- notation fields Special_--_notation_fields
• 2014-06-30 - PL - Form - Outcome - Mail Merge Form_-_Outcome_-_Mail_Merge
• 2014-06-30 - PL - Understanding Field Mapping Understanding_Field_Mapping
• 2014-06-30 - PL - The -- field notation for bxp forms The_--_field_notation_for_bxp_Forms
• 2014-06-29 - PL - Clickthru documenation updated Communications_-_Email_Clickthru
• 2014-06-11 - PJ - JavaScript - Lock a drop down list with existing data JavaScript_-_Lock_a_select_field
• 2014-06-11 - DC - Ability to mass retire forms Form_Retire_and_Restore
• 2014-05-20 - PL - Data Visualisation Reports enhancements Data_Visualisation_Reports
• 2014-05-07 - PJ - Rolling Totals accepting parameter values Rolling_Totals_-_Parameter_Passing
• 2014-05-06 - PJ - Customised Group - Work lists working on just CDAs Customised_Group_-_Custom_Configuration_Considerations
• 2014-05-06 - PJ - BEMail Auto Send Receive feature addition BEmail_(_Email-2-Campaign_)_-_Auto_Send_Receive
• 2014-04-24 - PL - Updated BE and Social Media documentation to reflect BER8 SER1 BE_and_Social_Media
• 2014-04-21 - PL - Enhanced options for Visualisation Rendering Data_Visualisation_Options
• 2014-04-16 - DC - Form Retire Form_Retire_and_Restore
• 2014-04-10 - PL - Citrix speed-up options Troubleshooting_-_Citrix
• 2014-04-08 - PL - Updated the Wixi article to add more detail Form_Search_Display_Fields
• 2014-04-07 - DC - Extension of in script system hidden fields Form_-_InScript_Main_Hidden_Variables
• 2014-04-02 - PJ - Wixi for new scripting type Date Box European Format Basic_-_Date_Box_-_European_Format
• 2014-03-19 - PL - Wixi for new Section Group type Form_Section_Group
• 2014-03-17 - PL - Wixi for new Quality Header type Form_Quality_Header
• 2014-03-10 - PJ - Sample JavaScript for handling traditional Irish / English date format Date_Validation
• 2014-02-27 - PJ - Parent centric default form template and supporting engine code
• 2014-02-21 - PJ - Activity Reporting in Data Profiling
• 2014-02-20 - PJ - Group edit CDA and CCL from a single screen
• 2014-01-29 - PJ - 3 new AJAX function expansions Java_Script_Live_Search_Table JavaScript_AJAX_Functions
• 2013-11-25 - PL - GeoCoordinates from address
• 2013-11-25 - PJ - Google mapping to display CDA GeoCoords

4 Communications Centre

• 2014-06-30 - PL - Communication Centre templates Communications_Centre_-_Templates
• 2014-06-30 - PL - Writing HTML Emails Writing_HTML_Emails

5 eCourse

• 2014-03-06 - DC - eCourse building dashboard created
• 2014-02-02 - PJ - Mass create book from mass uploaded files using new mass uploader
• 2014-01-31 - DC - Snapshot report for eCourses and Tests

6 BEAPI

• 2014-07-18 - PL - Integrating a Phone System and bxp Integration_with_a_Phone_System
• 2014-07-13 - PL - Introduction to the BEAPI BEAPI
• 2014-11-** - DC - BEAPI with PHP examples
• 2014-11-** - DC - BEAPI interaction with iCals

7 Security

• 2014-07-18 - TG - Whitepaper - Desktop Security Software Review 2014 v1-4 Whitepapers
• 2014-07-12 - PL - Data Protection and Data Retention discussion Data_Protection_and_Data_Retention
• 2014-07-02 - PL - System Champion guide to mass managing user department change Security_-_Group_tidying_users_Departments
• 2014-06-03 - DC - Login IP Range restrictions Security_-_IP_Ranges
• 2014-04-22 - PJ - Troubleshooting Mailbox logins via BE Troubleshooting_-_Mailbox_logins
• 2014-04-08 - PL - Security update and notification Security_-_Heartbleed
• 2014-03-25 - PL - IP Blacklisting IP_Blacklisting
• 2014-03-06 - PL - Integration of HTTPonly onto all BE cookies
• 2014-03-06 - PL - Correction of URL creation on URL wizard for incomplete URLs
• 2014-02-28 - DC - Group add and remove to eCourse and Form
• 2014-02-17 - PJ - Group edit retired users functionality
• 2014-02-17 - LA - XHTML code review of all pages in BE

8 Quality Assurance

• 2014-07-03 - PL - New Quality Visualisation report Visualisation_-_Quality_-_Current_Status_report
• 2014-07-02 - PL - Quality field extension of Data Report Quality_Reporting_Header_Splitting
• 2014-07-02 - PL - Quality extension of Section Groups displaying ranges Quality_Score_Displaying
• 2014-07-02 - PL - Update of links in Quality Assign Options Quality_Assign_Options

• 2014-04-17 - PJ - Quality Assurance reporting enhancements (Under BETA release)
  • Quality_Data_Report_Options

• 2014-03-17 - PL - Series of new Wixis for the new QA engine (Under BETA release)
  • Quality_Assurance_Campaign
  • Quality_Create_From
  • Quality_On_Fail_Reinsert
  • Quality_Support_Options
  • Quality_Asssesors_From_Organogram
  • Quality_Assign_Options
  • Quality_Load_PreLoad_Options
  • Quality_Covert_Form_To_Quality_Form

9 MetaData

• 2014-04-09 - PJ - MetaData enhancements for Queue Management MetaData_Queue_Management
• 2014-04-09 - PJ - MetaData enhancements for Data Cleaning MetaData_Data_Cleaning

10 General

• 2014-07-13 - PL - Reminders in bxp software Reminders
• 2014-07-13 - PL - The Modules of bxp software The_Modules_of_Business_Express
• 2014-07-13 - PL - Module - KeyStats Module_-_KeyStats
• 2014-07-13 - PL - PDF to Word conversion PDF_to_Word_Conversion
• 2014-06-30 - PL - The -- field notation The_--_field_notation
• 2014-06-30 - PL - Web Development Tools Web_Development_Tools
• 2014-04-18 - PJ - Addition of 3 text SMS engine and enhanced SMS reporting Comms_SMS_Engine_Enhancements_2014_04
• 2014-03-27 - PL - Topic : Outbound added to all Outbound Wixi documents [1]
• 2014-03-06 - PJ - Wide reporting printing approaches
• 2014-02-25 - PJ - Internet Explorer tabbing issues. JavaScript code to compensate.

11 Project Managers

Project Managers

• CD - Carolann Diskin
• DC - Daniel Coughlan
• PJ - Patrick Jenkins
• PL - Philip Lacey

External Contributors

• EL - Emma Lacey
• LA - Louise Ashton
• PM - Paul Murphy
• RC - Robert Carson
• TG - Thomas Glennon