Changes

The Modules of bxp

883 bytes removed, 14:24, 5 March 2018

→‎Resource Management

= Intro Introduction =

bxp software (bxp) Each module is a modular solution. Each module offers tools of related functionalityself contained toolkit with various functions.

The modules are grouped into pillars for ease of understandingOne module (System Access Management) is required by all to provide user management services.

[[File:BxpPillarsEach module works in isolation and also integrates seamlessly with numerous other modules.png|800px]]

All For more information on the logical grouping of the pillars and associated modules are capable of running in isolation or integrated with each other. please review [[The_Pillars_of_bxp]]

= Devolpment CM and Growth CRM - Core =

 

bxp is constantly evolving and developing and so changes can be seen quite frequently. Some pillars and modules are still in development and are not currently available for public release.

 

 

The status of a module is listed as part of the information below.

 

As of 2015:

 

{| class="wikitable"

! style="width: 400px;" | Pillar

! style="width: 150px;" | Status

! style="width: 400px;" | Description

! style="width: 100px;" | Colour

|-

| General

| Release

| System and interface supporting tools

| Yellow

|-

| Contact Centre Management (CCM)

| Release

| All forms of inbound contact management

| Blue

|-

| Customer Relationship Management (CRM)

| Release

| All forms of outbound contact management

| Blue

|-

| eLearning

| Release

| Learning and development management

| Green

|-

| Quality Assurance (QA)

| Release

| Quality assurance and control tools

| Purple

|-

| Systems Integration

| Release

| For data manipulation and system integration management

| Pink

|-

| Project Management

| In Analysis Phase

| For project operation and management tools

| Red

|-

| Concept

| Theory only

| Future modules with no particular pillar yet

| Variable

|}

 

 

The modules are colour coded for convenience into a number of specific groupings for convenience.

 

 

There are many cross overs in role and the colour has no significant bearing save to aid clear identification.

 

 

= Pillars =

 

 

== General ==

 

These modules are system wide and have potential uses in all configurations of bxp

 

{| class="wikitable"

! style="width: 45px; text-align:center;" | Icon

! style="width: 200px;" | Module Name

! style="width: 605px;" | Brief Description

! style="width: 200px;" | Module Detail

! style="width: 100px;" | Status

! style="width: 100px; text-align:right;" | RefId

|-

| style="text-align:center;" | [[File: 006.png | 30px ]]

| Communications Centre

| Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting.

| [[Module_-_Communications_Centre|Click Here]]

| Release

| style="text-align:right;" | 006

|-

| style="text-align:center;" | [[File: 056.png | 30px ]]

| Control Bar

| Ability to add and manage quick system navigation links to the Main Menu.

| [[Module_-_Control_Bar|Click Here]]

| Release

| style="text-align:right;" | 056

|-

| style="text-align:center;" | [[File: 011.png | 30px ]]

| Information Centre

| Notice board management with view and confirmed read reporting.

| [[Module_-_Information_Centre|Click Here]]

| Release

| style="text-align:right;" | 011

|-

| style="text-align:center;" | [[File: 036.png | 30px ]]

| KeyStats

| Customised reporting and wall-boarding tool

| [[Module_-_KeyStats|Click Here]]

| Release

| style="text-align:right;" | 036

|-

| style="text-align:center;" | [[File: 016.png | 30px ]]

| System Access Management

| Security management, user management and audit reporting.

| [[Module_-_System_Access_Management|Click Here]]

| Release

| style="text-align:right;" | 016

|-

| style="text-align:center;" | [[File: 018.png | 30px ]]

| Online File Storage

| Secure online USB Key for the whole organisation

| [[Module_-_Online_File_Storage|Click Here]]

| Being Retired

| style="text-align:right;" | 018

|}

 

 

 

== CCM and CRM - Core ==

{| class="wikitable"

| Release

| style="text-align:right;" | 061

|-

| style="text-align:center;" | [[File: 009.png | 30px ]]

| Inbound Contact

| For logging of all new records

| [[Module_-_Inbound_Contact|Click Here]]

| Release

| style="text-align:right;" | 009

|-

| style="text-align:center;" | [[File: 012.png | 30px ]]

| Outbound Contact

| For processing through pre-loaded records in a pure outbound or blended contact way

| [[Module_-_Outbound_Contact|Click Here]]

| Release

| style="text-align:right;" | 012

|-

| style="text-align:center;" | [[File: 024.png | 30px ]]

| Case Management

| For time based management of cases or used as a ticket help desk solution

| [[Module_-_Case_Management|Click Here]]

| Release

| style="text-align:right;" | 024

|}

  == CCM CM and CRM - Extension == 

{| class="wikitable"

| Release

| style="text-align:right;" | 027

|-

| style="text-align:center;" | [[File: 024.png | 30px ]]

| Case Management

| For time based management of cases or used as a ticket help desk solution

| [[Module_-_Case_Management|Click Here]]

| Release

| style="text-align:right;" | 024

|-

| style="text-align:center;" | [[File: 029.png | 30px ]]

| Front Desk

| Contact management module for tracking missed calls, leaving messages for people and extension of reception services.

| [[Module_-_FrontDesk|Click Here]]

| Release

| style="text-align:right;" | 029

|-

| style="text-align:center;" | [[File: 009.png | 30px ]]

| Inbound Contact

| For logging of all new records

| [[Module_-_Inbound_Contact|Click Here]]

| Release

| style="text-align:right;" | 009

|-

| style="text-align:center;" | [[File: 052.png | 30px ]]

| Release

| style="text-align:right;" | 052

|-

| style="text-align:center;" | [[File: 012.png | 30px ]]

| Outbound Contact

| For processing through pre-loaded records in a pure outbound or blended contact way

| [[Module_-_Outbound_Contact|Click Here]]

| Release

| style="text-align:right;" | 012

|-

| style="text-align:center;" | [[File: 051.png | 30px ]]

| Release

| style="text-align:right;" | 051

|-

| style="text-align:center;" | [[File: 029.png | 30px ]]

| Front Desk

| Contact management module for tracking missed calls, leaving messages for people and extension of reception services.

| [[Module_-_FrontDesk|Click Here]]

| Release

| style="text-align:right;" | 029

|}

= = eLearning == 

{| class="wikitable"

|}

= = Quality Assurance == 

{| class="wikitable"

|}

= = Systems Integration == These modules are system wide and have potential uses in all configurations of bxp

{| class="wikitable"

|-

! style="width: 45px; text-align:center;" | Icon

! style="width: 200px;" | Module Name

! style="width: 100px;" | Status

! style="width: 100px; text-align:right;" | RefId

|-

| style="text-align:center;" | [[File: 006.png | 30px ]]

| Communications Centre

| Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting.

| [[Module_-_Communications_Centre|Click Here]]

| Release

| style="text-align:right;" | 006

|-

| style="text-align:center;" | [[File: 056.png | 30px ]]

| Control Bar

| Ability to add and manage quick system navigation links to the Main Menu.

| [[Module_-_Control_Bar|Click Here]]

| Release

| style="text-align:right;" | 056

|-

| style="text-align:center;" | [[File: 049.png | 30px ]]

| Dashboards

| Customisable dashboards using prebuilt information panes.

| [[Module_-_Dashboards|Click Here]]

| Alpha

| style="text-align:right;" | 049

|-

| style="text-align:center;" | [[File: 011.png | 30px ]]

| Information Centre

| Notice board management with view and confirmed read reporting.

| [[Module_-_Information_Centre|Click Here]]

| Release

| style="text-align:right;" | 011

|-

| style="text-align:center;" | [[File: 036.png | 30px ]]

| KeyStats

| Customised reporting and wall-boarding tool

| [[Module_-_KeyStats|Click Here]]

| Release

| style="text-align:right;" | 036

|-

| style="text-align:center;" | [[File: 002.png | 30px ]]

| Release

| style="text-align:right;" | 002

|-

| style="text-align:center;" | [[File: 018.png | 30px ]]

| Online File Storage

| Secure online USB Key for the whole organisation

| [[Module_-_Online_File_Storage|Click Here]]

| Being Retired

| style="text-align:right;" | 018

|-

| style="text-align:center;" | [[File: 016.png | 30px ]]

| System Access Management

| Security management, user management and audit reporting.

| [[Module_-_System_Access_Management|Click Here]]

| Release

| style="text-align:right;" | 016

|}

 == Project Resource Management ==

! style="width: 100px;" | Status

! style="width: 100px; text-align:right;" | RefId

|-

| style="text-align:center;" | [[File: 023.png | 30px ]]

| Human Resources Management

| For full view and management of users with integration to centralised HRM tools

| [[Module_-_Human_Resources_Management|Click Here]]

| Beta

| style="text-align:right;" | 023

|-

| style="text-align:center;" | [[File: 019.png | 30px ]]

| Expenses Management Manager

| Centralised tracking of all expenditure by project

| [[Module_-_Expenses_Management|Click Here]]

|-

| style="text-align:center;" | [[File: 042.png | 30px ]]

| Holiday Management Manager

| For centralised logging of holidays and their acceptance

| [[Module_-_Holiday_Management|Click Here]]

| style="text-align:right;" | 042

|-

| style="text-align:center;" | [[File: 023035.png | 30px ]]| Human Resource Management Gamification | For full view and management of users with integration Allows for gamification activities to centralised HRM toolsbe managed from a single source.| [[Module_-_Human_Resource_Management_Gamification|Click Here]]| ConceptRelease| style="text-align:right;" | 023035

|-

| style="text-align:center;" | [[File: 053.png | 30px ]]

| style="text-align:right;" | 053

|-

| style="text-align:center;" | [[File: 059.png | 30px ]]| Private Messaging Messenger

| Pure End to End encrypted messaging

| [[Module_-_Private_Messaging|Click Here]]

| style="text-align:right;" | 059

|-

| style="text-align:center;" | [[File: 031.png | 30px ]]| Purchase Order PO Manager

| For centralised purchase order management with integrations to account systems

| [[Module_-_Purchase_Order|Click Here]]

| style="text-align:right;" | 031

|-

| style="text-align:center;" | [[File:050.png | 30px ]]| Project Manager| For all project management and related integrations| [[Module_-_Project_Manager|Click Here]]| Concept| style="text-align:right;" | 050|-| style="text-align:center;" | [[File: 020.png | 30px ]]

| Time Tracker

| Ability to log time by user and by project with centralised reporting and export functionality

| Beta

| style="text-align:right;" | 020

|-

|}

 

= Concept =

 

 

There are current a total of 63 modules in bxp. The concept modules will be released as appropriate.

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