Difference between revisions of "The Modules of bxp"

From All n One's bxp software Wixi

Jump to: navigation, search
(→‎Resource Management)
 
(46 intermediate revisions by 2 users not shown)
Line 1: Line 1:
−
bxp software (bxp) is a modular solution.  Each module offers groups of related functionality.
+
= Introduction =
  
−
The modules are colour coded for convenience into a number of specific groupings for convenience.
 
  
−
* General
+
Each module is a self contained toolkit with various functions.
−
* Contact Centre software
 
−
* Customer Relationship Management
 
−
* eLearning
 
−
* Quality Assurance
 
−
* Systems Integration
 
  
−
There are many cross overs in role and the colour has no significant bearing save to aid clear identification.
 
  
 +
One module (System Access Management) is required by all to provide user management services.
  
−
== General ==
 
  
−
These modules are system wide and have potential uses in all configurations of bxp
+
Each module works in isolation and also integrates seamlessly with numerous other modules.
 +
 
 +
 
 +
For more information on the logical grouping of the modules please review [[The_Pillars_of_bxp]]
  
−
{| class="wikitable"
 
−
|-
 
−
! Icon
 
−
! Module Name
 
−
! Brief Description
 
−
! Module Detail
 
−
! Related Articles
 
−
|-
 
−
| style="width: 5%; text-align:center;" | [[File: 016.png | 30px ]]
 
−
| style="width: 20%;" | System Access Management
 
−
| style="width: 45%;" | Security management, user management and audit reporting.
 
−
| style="width: 20%;" | [[Module_-_System_Access_Management]]
 
−
| style="width: 10%;" |
 
−
|-
 
−
| [[File: 006.png | 30px ]]
 
−
| Communications Centre
 
−
| Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting.
 
−
| [[Module_-_Communications_Centre]]
 
−
|
 
−
|-
 
−
| [[File: 056.png | 30px ]]
 
−
| Control Bar
 
−
| Ability to add and manage quick system navigation links to the Main Menu.
 
−
| [[Module_-_Control_Bar]]
 
−
|
 
−
|-
 
−
| [[File: 011.png | 30px ]]
 
−
| Information Centre
 
−
| Notice board management with view and confirmed read reporting.
 
−
| [[Module_-_Information_Centre]]
 
−
|
 
−
|-
 
−
| [[File: 036.png | 30px ]]
 
−
| KeyStats
 
−
| Customised reporting and wall-boarding tool
 
−
| [[Module_-_KeyStats]]
 
−
|
 
−
|-
 
−
| [[File: 018.png | 30px ]]
 
−
| Online File Storage
 
−
| Secure online USB Key for the whole organisation
 
−
| [[Module_-_Online_File_Storage]]
 
−
|
 
−
|}
 
  
  
 +
= CM and CRM - Core =
  
−
== Contact Centre software - Core ==
 
  
 
{| class="wikitable"
 
{| class="wikitable"
 +
! style="width: 45px; text-align:center;" | Icon
 +
! style="width: 200px;" | Module Name
 +
! style="width: 605px;" | Brief Description
 +
! style="width: 200px;" | Module Detail
 +
! style="width: 100px;" | Status
 +
! style="width: 100px; text-align:right;" | RefId
 
|-
 
|-
−
! Icon
+
| style="text-align:center;" | [[File: 038.png | 30px ]]
−
! Module Name
 
−
! Brief Description
 
−
! Module Detail
 
−
! Related Articles
 
−
|-
 
−
| [[File: 038.png | 30px ]]
 
 
| Form Management
 
| Form Management
 
| The building, editing and operational management of database forms for numerous modules
 
| The building, editing and operational management of database forms for numerous modules
−
| [[Module_-_Form_Management]]
+
| [[Module_-_Form_Management|Click Here]]
−
|  
+
| Release
 +
| style="text-align:right;" | 038
 
|-
 
|-
−
| [[File: 061.png | 30px ]]
+
| style="text-align:center;" | [[File: 061.png | 30px ]]
 
| Data Profiling
 
| Data Profiling
 
| For all instant and customised reporting on all types of forms
 
| For all instant and customised reporting on all types of forms
−
| [[Module_-_Data_Profiling]]
+
| [[Module_-_Data_Profiling|Click Here]]
−
|
+
| Release
−
|-
+
| style="text-align:right;" | 061
−
| [[File: 009.png | 30px ]]
 
−
| Inbound Contact
 
−
| For logging of all new records
 
−
| [[Module_-_Inbound_Contact]]
 
−
|  
 
−
|-
 
−
| [[File: 012.png | 30px ]]
 
−
| Outbound Contact
 
−
| For processing through pre-loaded records in a pure outbound or blended contact way
 
−
| [[Module_-_Outbound_Contact]]
 
−
|
 
−
|-
 
−
| [[File: 024.png | 30px ]]
 
−
| Case Management
 
−
| For time based management of cases or used as a ticket help desk solution
 
−
| [[Module_-_Case_Management]]
 
−
|  
 
 
|}
 
|}
  
−
== Contact Centre software - Extension ==
+
 
 +
 
 +
= CM and CRM - Extension =
 +
 
  
 
{| class="wikitable"
 
{| class="wikitable"
 
|-
 
|-
−
! Icon
+
! style="width: 45px; text-align:center;" | Icon
−
! Module Name
+
! style="width: 200px;" | Module Name
−
! Brief Description
+
! style="width: 605px;" | Brief Description
−
! Module Detail
+
! style="width: 200px;" | Module Detail
−
! Related Articles
+
! style="width: 100px;" | Status
 +
! style="width: 100px; text-align:right;" | RefId
 
|-
 
|-
−
| [[File: 027.png | 30px ]]
+
| style="text-align:center;" | [[File: 027.png | 30px ]]
 
| Appointment Management
 
| Appointment Management
 
| Shared diary management with integration into all forms
 
| Shared diary management with integration into all forms
−
| [[Module_-_Appointment_Management]]
+
| [[Module_-_Appointment_Management|Click Here]]
−
|  
+
| Release
 +
| style="text-align:right;" | 027
 
|-
 
|-
−
| [[File: 052.png | 30px ]]
+
| style="text-align:center;" | [[File: 024.png | 30px ]]
 +
| Case Management
 +
| For time based management of cases or used as a ticket help desk solution
 +
| [[Module_-_Case_Management|Click Here]]
 +
| Release
 +
| style="text-align:right;" | 024
 +
|-
 +
| style="text-align:center;" | [[File: 029.png | 30px ]]
 +
| Front Desk
 +
| Contact management module for tracking missed calls, leaving messages for people and extension of reception services.
 +
| [[Module_-_FrontDesk|Click Here]]
 +
| Release
 +
| style="text-align:right;" | 029
 +
|-
 +
| style="text-align:center;" | [[File: 009.png | 30px ]]
 +
| Inbound Contact
 +
| For logging of all new records
 +
| [[Module_-_Inbound_Contact|Click Here]]
 +
| Release
 +
| style="text-align:right;" | 009
 +
|-
 +
| style="text-align:center;" | [[File: 052.png | 30px ]]
 
| Media Manager
 
| Media Manager
 
| For capturing and reporting on all aspects of media campaign management.
 
| For capturing and reporting on all aspects of media campaign management.
−
| [[Module_-_Media_Manager]]
+
| [[Module_-_Media_Manager|Click Here]]
−
|  
+
| Release
 +
| style="text-align:right;" | 052
 +
|-
 +
| style="text-align:center;" | [[File: 012.png | 30px ]]
 +
| Outbound Contact
 +
| For processing through pre-loaded records in a pure outbound or blended contact way
 +
| [[Module_-_Outbound_Contact|Click Here]]
 +
| Release
 +
| style="text-align:right;" | 012
 
|-
 
|-
−
| [[File: 051.png | 30px ]]
+
| style="text-align:center;" | [[File: 051.png | 30px ]]
 
| Report Library
 
| Report Library
 
| For storage and auditable supply of pre-generated reports
 
| For storage and auditable supply of pre-generated reports
−
| [[Module_-_Report_Library]]
+
| [[Module_-_Report_Library|Click Here]]
−
|  
+
| Release
−
|-
+
| style="text-align:right;" | 051
−
| [[File: 029.png | 30px ]]
 
−
| Front Desk
 
−
| Contact management module for tracking missed calls, leaving messages for people and extension of reception services.
 
−
| [[Module_-_FrontDesk]]
 
−
|  
 
 
|}
 
|}
  
−
== eLearning ==
+
 
 +
 
 +
= eLearning =
 +
 
  
 
{| class="wikitable"
 
{| class="wikitable"
 
|-
 
|-
−
! Icon
+
! style="width: 45px; text-align:center;" | Icon
−
! Module Name
+
! style="width: 200px;" | Module Name
−
! Brief Description
+
! style="width: 605px;" | Brief Description
−
! Module Detail
+
! style="width: 200px;" | Module Detail
−
! Related Articles
+
! style="width: 100px;" | Status
 +
! style="width: 100px; text-align:right;" | RefId
 
|-
 
|-
−
| [[File: 047.png | 30px ]]
+
| style="text-align:center;" | [[File: 047.png | 30px ]]
 
| eCourse
 
| eCourse
 
| For accessing all eLearning materials in a Book, Chapter, Page format
 
| For accessing all eLearning materials in a Book, Chapter, Page format
−
| [[Module_-_eCourse]]
+
| [[Module_-_eCourse|Click Here]]
−
|  
+
| Release
 +
| style="text-align:right;" | 047
 
|-
 
|-
−
| [[File: 048.png | 30px ]]
+
| style="text-align:center;" | [[File: 048.png | 30px ]]
 
| eCourse Management
 
| eCourse Management
 
| The building and management of all eLearning materials delivered through the eCourse module
 
| The building and management of all eLearning materials delivered through the eCourse module
−
| [[Module_-_eCourse_Management]]
+
| [[Module_-_eCourse_Management|Click Here]]
−
|  
+
| Release
 +
| style="text-align:right;" | 048
 
|-
 
|-
−
| [[File: 041.png | 30px ]]
+
| style="text-align:center;" | [[File: 041.png | 30px ]]
 
| Testing Centre
 
| Testing Centre
 
| The delivery of tests, quizzes and examinations in open and closed question format
 
| The delivery of tests, quizzes and examinations in open and closed question format
−
| [[Module_-_Testing_Centre]]
+
| [[Module_-_Testing_Centre|Click Here]]
−
|  
+
| Release
 +
| style="text-align:right;" | 041
 
|-
 
|-
−
| [[File: 054.png | 30px ]]
+
| style="text-align:center;" | [[File: 054.png | 30px ]]
 
| Conference Centre
 
| Conference Centre
 
| An online chat tool, that uses text based communication to allow groups of people to collaborate (Synchronous conferencing)
 
| An online chat tool, that uses text based communication to allow groups of people to collaborate (Synchronous conferencing)
−
| [[Module_-_Conference_Centre]]
+
| [[Module_-_Conference_Centre|Click Here]]
−
|  
+
| Release
 +
| style="text-align:right;" | 054
 
|-
 
|-
−
| [[File: 058.png | 30px ]]
+
| style="text-align:center;" | [[File: 058.png | 30px ]]
 
| LogicFlow
 
| LogicFlow
 
| Logic management and decision tree tool to facilitate agent training and decision navigation
 
| Logic management and decision tree tool to facilitate agent training and decision navigation
−
| [[Module_-_LogicFlow]]
+
| [[Module_-_LogicFlow|Click Here]]
−
|  
+
| Release
 +
| style="text-align:right;" | 058
 +
|-
 +
| style="text-align:center;" | [[File: 046.png | 30px ]]
 +
| Bulletin Board
 +
| A phpBB style notice board engine
 +
| [[Module_-_Bulletin_Board|Click Here]]
 +
| Concept
 +
| style="text-align:right;" | 046
 +
|-
 +
| style="text-align:center;" | [[File: 010.png | 30px ]]
 +
| FAQ Management
 +
| An FAQ engine available throughout bxp.
 +
| [[Module_-_FAQ_Management|Click Here]]
 +
| Retired
 +
| style="text-align:right;" | 010
 
|}
 
|}
  
−
== Quality Assurance ==
+
 
 +
 
 +
= Quality Assurance =
 +
 
  
 
{| class="wikitable"
 
{| class="wikitable"
 
|-
 
|-
−
! Icon
+
! style="width: 45px; text-align:center;" | Icon
−
! Module Name
+
! style="width: 200px;" | Module Name
−
! Brief Description
+
! style="width: 605px;" | Brief Description
−
! Module Detail
+
! style="width: 200px;" | Module Detail
−
! Related Articles
+
! style="width: 100px;" | Status
 +
! style="width: 100px; text-align:right;" | RefId
 
|-
 
|-
−
| [[File: 030.png | 30px ]]
+
| style="text-align:center;" | [[File: 030.png | 30px ]]
 
| Quality Assurance
 
| Quality Assurance
 
| For all aspects of Quality Control delivery and Quality Management
 
| For all aspects of Quality Control delivery and Quality Management
−
| [[Module_-_Quality_Assurance]]
+
| [[Module_-_Quality_Assurance|Click Here]]
−
|  
+
| Release
 +
| style="text-align:right;" | 030
 
|-
 
|-
−
| [[File: 060.png | 30px ]]
+
| style="text-align:center;" | [[File: 060.png | 30px ]]
 
| Survey Management
 
| Survey Management
 
| For all delivery and recording of surveys
 
| For all delivery and recording of surveys
−
| [[Module_-_Survey_Management]]
+
| [[Module_-_Survey_Management|Click Here]]
−
|  
+
| Beta
 +
| style="text-align:right;" | 060
 
|-
 
|-
−
| [[File: 055.png | 30px ]]
+
| style="text-align:center;" | [[File: 055.png | 30px ]]
 
| Voting Management
 
| Voting Management
 
| For internal organisation voting and result collation and dissemination  
 
| For internal organisation voting and result collation and dissemination  
−
| [[Module_-_Voting_Management]]
+
| [[Module_-_Voting_Management|Click Here]]
−
|  
+
| Release
 +
| style="text-align:right;" | 055
 
|}
 
|}
  
−
== Systems Integration ==
+
 
 +
 
 +
= Systems Integration =
 +
 
 +
These modules are system wide and have potential uses in all configurations of bxp
  
 
{| class="wikitable"
 
{| class="wikitable"
 +
! style="width: 45px; text-align:center;" | Icon
 +
! style="width: 200px;" | Module Name
 +
! style="width: 605px;" | Brief Description
 +
! style="width: 200px;" | Module Detail
 +
! style="width: 100px;" | Status
 +
! style="width: 100px; text-align:right;" | RefId
 
|-
 
|-
−
! Icon
+
| style="text-align:center;" | [[File: 006.png | 30px ]]
−
! Module Name
+
| Communications Centre
−
! Brief Description
+
| Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting.
−
! Module Detail
+
| [[Module_-_Communications_Centre|Click Here]]
−
! Related Articles
+
| Release
 +
| style="text-align:right;" | 006
 +
|-
 +
| style="text-align:center;" | [[File: 056.png | 30px ]]
 +
| Control Bar
 +
| Ability to add and manage quick system navigation links to the Main Menu.
 +
| [[Module_-_Control_Bar|Click Here]]
 +
| Release
 +
| style="text-align:right;" | 056
 +
|-
 +
| style="text-align:center;" | [[File: 049.png | 30px ]]
 +
| Dashboards
 +
| Customisable dashboards using prebuilt information panes.
 +
| [[Module_-_Dashboards|Click Here]]
 +
| Alpha
 +
| style="text-align:right;" | 049
 +
|-
 +
| style="text-align:center;" | [[File: 011.png | 30px ]]
 +
| Information Centre
 +
| Notice board management with view and confirmed read reporting.
 +
| [[Module_-_Information_Centre|Click Here]]
 +
| Release
 +
| style="text-align:right;" | 011
 +
|-
 +
| style="text-align:center;" | [[File: 036.png | 30px ]]
 +
| KeyStats
 +
| Customised reporting and wall-boarding tool
 +
| [[Module_-_KeyStats|Click Here]]
 +
| Release
 +
| style="text-align:right;" | 036
 
|-
 
|-
−
| [[File: 002.png | 30px ]]
+
| style="text-align:center;" | [[File: 002.png | 30px ]]
 
| MetaData
 
| MetaData
 
| For building macro type rules to be applied to data on an on-demand or scheduled basis
 
| For building macro type rules to be applied to data on an on-demand or scheduled basis
−
| [[Module_-_MetaData]]
+
| [[Module_-_MetaData|Click Here]]
−
|  
+
| Release
 +
| style="text-align:right;" | 002
 +
|-
 +
| style="text-align:center;" | [[File: 018.png | 30px ]]
 +
| Online File Storage
 +
| Secure online USB Key for the whole organisation
 +
| [[Module_-_Online_File_Storage|Click Here]]
 +
| Being Retired
 +
| style="text-align:right;" | 018
 +
|-
 +
| style="text-align:center;" | [[File: 016.png | 30px ]]
 +
| System Access Management
 +
| Security management, user management and audit reporting.
 +
| [[Module_-_System_Access_Management|Click Here]]
 +
| Release
 +
| style="text-align:right;" | 016
 +
|}
 +
 
 +
= Resource Management =
 +
 
 +
 
 +
{| class="wikitable"
 +
|-
 +
! style="width: 45px; text-align:center;" | Icon
 +
! style="width: 200px;" | Module Name
 +
! style="width: 605px;" | Brief Description
 +
! style="width: 200px;" | Module Detail
 +
! style="width: 100px;" | Status
 +
! style="width: 100px; text-align:right;" | RefId
 +
|-
 +
| style="text-align:center;" | [[File: 023.png | 30px ]]
 +
| Human Resources Management
 +
| For full view and management of users with integration to centralised HRM tools
 +
| [[Module_-_Human_Resources_Management|Click Here]]
 +
| Beta
 +
| style="text-align:right;" | 023
 +
|-
 +
| style="text-align:center;" | [[File: 019.png | 30px ]]
 +
| Expenses Manager
 +
| Centralised tracking of all expenditure by project
 +
| [[Module_-_Expenses_Management|Click Here]]
 +
| Alpha
 +
| style="text-align:right;" | 019
 +
|-
 +
| style="text-align:center;" | [[File: 042.png | 30px ]]
 +
| Holiday Manager
 +
| For centralised logging of holidays and their acceptance
 +
| [[Module_-_Holiday_Management|Click Here]]
 +
| Concept
 +
| style="text-align:right;" | 042
 +
|-
 +
| style="text-align:center;" | [[File:035.png | 30px ]]
 +
| Gamification
 +
| Allows for gamification activities to be managed from a single source.
 +
| [[Module_-_Gamification|Click Here]]
 +
| Release
 +
| style="text-align:right;" | 035
 +
|-
 +
| style="text-align:center;" | [[File: 053.png | 30px ]]
 +
| Meeting Manager
 +
| For setting and distributing agendas then recording minutes and action points with integrated work items
 +
| [[Module_-_Meeting_Manager|Click Here]]
 +
| Alpha
 +
| style="text-align:right;" | 053
 +
|-
 +
| style="text-align:center;" | [[File:059.png | 30px ]]
 +
| Private Messenger
 +
| Pure End to End encrypted messaging
 +
| [[Module_-_Private_Messaging|Click Here]]
 +
| Concept
 +
| style="text-align:right;" | 059
 +
|-
 +
| style="text-align:center;" | [[File:031.png | 30px ]]
 +
| PO Manager
 +
| For centralised purchase order management with integrations to account systems
 +
| [[Module_-_Purchase_Order|Click Here]]
 +
| Concept
 +
| style="text-align:right;" | 031
 +
|-
 +
| style="text-align:center;" | [[File:050.png | 30px ]]
 +
| Project Manager
 +
| For all project management and related integrations
 +
| [[Module_-_Project_Manager|Click Here]]
 +
| Concept
 +
| style="text-align:right;" | 050
 +
|-
 +
| style="text-align:center;" | [[File:020.png | 30px ]]
 +
| Time Tracker
 +
| Ability to log time by user and by project with centralised reporting and export functionality
 +
| [[Module_-_Time_Tracker|Click Here]]
 +
| Beta
 +
| style="text-align:right;" | 020
 +
|-
 
|}
 
|}
 +
 +
= Concept =
 +
 +
 +
There are current a total of 63 modules in bxp.  The concept modules will be released as appropriate.
 +
 +
  
  

Latest revision as of 14:24, 5 March 2018

1 Introduction

Each module is a self contained toolkit with various functions.


One module (System Access Management) is required by all to provide user management services.


Each module works in isolation and also integrates seamlessly with numerous other modules.


For more information on the logical grouping of the modules please review The_Pillars_of_bxp


2 CM and CRM - Core

Icon Module Name Brief Description Module Detail Status RefId
038.png Form Management The building, editing and operational management of database forms for numerous modules Click Here Release 038
061.png Data Profiling For all instant and customised reporting on all types of forms Click Here Release 061


3 CM and CRM - Extension

Icon Module Name Brief Description Module Detail Status RefId
027.png Appointment Management Shared diary management with integration into all forms Click Here Release 027
024.png Case Management For time based management of cases or used as a ticket help desk solution Click Here Release 024
029.png Front Desk Contact management module for tracking missed calls, leaving messages for people and extension of reception services. Click Here Release 029
009.png Inbound Contact For logging of all new records Click Here Release 009
052.png Media Manager For capturing and reporting on all aspects of media campaign management. Click Here Release 052
012.png Outbound Contact For processing through pre-loaded records in a pure outbound or blended contact way Click Here Release 012
051.png Report Library For storage and auditable supply of pre-generated reports Click Here Release 051


4 eLearning

Icon Module Name Brief Description Module Detail Status RefId
047.png eCourse For accessing all eLearning materials in a Book, Chapter, Page format Click Here Release 047
048.png eCourse Management The building and management of all eLearning materials delivered through the eCourse module Click Here Release 048
041.png Testing Centre The delivery of tests, quizzes and examinations in open and closed question format Click Here Release 041
054.png Conference Centre An online chat tool, that uses text based communication to allow groups of people to collaborate (Synchronous conferencing) Click Here Release 054
058.png LogicFlow Logic management and decision tree tool to facilitate agent training and decision navigation Click Here Release 058
046.png Bulletin Board A phpBB style notice board engine Click Here Concept 046
010.png FAQ Management An FAQ engine available throughout bxp. Click Here Retired 010


5 Quality Assurance

Icon Module Name Brief Description Module Detail Status RefId
030.png Quality Assurance For all aspects of Quality Control delivery and Quality Management Click Here Release 030
060.png Survey Management For all delivery and recording of surveys Click Here Beta 060
055.png Voting Management For internal organisation voting and result collation and dissemination Click Here Release 055


6 Systems Integration

These modules are system wide and have potential uses in all configurations of bxp

Icon Module Name Brief Description Module Detail Status RefId
006.png Communications Centre Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting. Click Here Release 006
056.png Control Bar Ability to add and manage quick system navigation links to the Main Menu. Click Here Release 056
049.png Dashboards Customisable dashboards using prebuilt information panes. Click Here Alpha 049
011.png Information Centre Notice board management with view and confirmed read reporting. Click Here Release 011
036.png KeyStats Customised reporting and wall-boarding tool Click Here Release 036
002.png MetaData For building macro type rules to be applied to data on an on-demand or scheduled basis Click Here Release 002
018.png Online File Storage Secure online USB Key for the whole organisation Click Here Being Retired 018
016.png System Access Management Security management, user management and audit reporting. Click Here Release 016

7 Resource Management

Icon Module Name Brief Description Module Detail Status RefId
023.png Human Resources Management For full view and management of users with integration to centralised HRM tools Click Here Beta 023
019.png Expenses Manager Centralised tracking of all expenditure by project Click Here Alpha 019
042.png Holiday Manager For centralised logging of holidays and their acceptance Click Here Concept 042
035.png Gamification Allows for gamification activities to be managed from a single source. Click Here Release 035
053.png Meeting Manager For setting and distributing agendas then recording minutes and action points with integrated work items Click Here Alpha 053
059.png Private Messenger Pure End to End encrypted messaging Click Here Concept 059
031.png PO Manager For centralised purchase order management with integrations to account systems Click Here Concept 031
050.png Project Manager For all project management and related integrations Click Here Concept 050
020.png Time Tracker Ability to log time by user and by project with centralised reporting and export functionality Click Here Beta 020

8 Concept

There are current a total of 63 modules in bxp. The concept modules will be released as appropriate.

Retrieved from ‘https://www.bxpsoftware.com/wixi/index.php?title=The_Modules_of_bxp&oldid=8489’