Revision as of 12:53, 23 May 2015

1 CCM and CRM - Core

Module Name	Brief Description	Module Detail	Status	RefId
Form Management	The building, editing and operational management of database forms for numerous modules	Click Here	Release	038
Data Profiling	For all instant and customised reporting on all types of forms	Click Here	Release	061
Inbound Contact	For logging of all new records	Click Here	Release	009
Outbound Contact	For processing through pre-loaded records in a pure outbound or blended contact way	Click Here	Release	012
Case Management	For time based management of cases or used as a ticket help desk solution	Click Here	Release	024

Module Name	Brief Description	Module Detail	Status	RefId
Appointment Management	Shared diary management with integration into all forms	Click Here	Release	027
Media Manager	For capturing and reporting on all aspects of media campaign management.	Click Here	Release	052
Report Library	For storage and auditable supply of pre-generated reports	Click Here	Release	051
Front Desk	Contact management module for tracking missed calls, leaving messages for people and extension of reception services.	Click Here	Release	029

Module Name	Brief Description	Module Detail	Status	RefId
eCourse	For accessing all eLearning materials in a Book, Chapter, Page format	Click Here	Release	047
eCourse Management	The building and management of all eLearning materials delivered through the eCourse module	Click Here	Release	048
Testing Centre	The delivery of tests, quizzes and examinations in open and closed question format	Click Here	Release	041
Conference Centre	An online chat tool, that uses text based communication to allow groups of people to collaborate (Synchronous conferencing)	Click Here	Release	054
LogicFlow	Logic management and decision tree tool to facilitate agent training and decision navigation	Click Here	Release	058
Bulletin Board	A phpBB style notice board engine	Click Here	Concept	046
FAQ Management	An FAQ engine available throughout bxp.	Click Here	Retired	010

Module Name	Brief Description	Module Detail	Status	RefId
Quality Assurance	For all aspects of Quality Control delivery and Quality Management	Click Here	Release	030
Survey Management	For all delivery and recording of surveys	Click Here	Beta	060
Voting Management	For internal organisation voting and result collation and dissemination	Click Here	Release	055

These modules are system wide and have potential uses in all configurations of bxp

Module Name	Brief Description	Module Detail	Status	RefId
Communications Centre	Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting.	Click Here	Release	006
Control Bar	Ability to add and manage quick system navigation links to the Main Menu.	Click Here	Release	056
Information Centre	Notice board management with view and confirmed read reporting.	Click Here	Release	011
KeyStats	Customised reporting and wall-boarding tool	Click Here	Release	036
System Access Management	Security management, user management and audit reporting.	Click Here	Release	016
Online File Storage	Secure online USB Key for the whole organisation	Click Here	Being Retired	018
MetaData	For building macro type rules to be applied to data on an on-demand or scheduled basis	Click Here	Release	002

Module Name	Brief Description	Module Detail	Status	RefId
Expenses Management	Centralised tracking of all expenditure by project	Click Here	Alpha	019
Holiday Management	For centralised logging of holidays and their acceptance	Click Here	Concept	042
Human Resource Management	For full view and management of users with integration to centralised HRM tools	Click Here	Concept	023
Meeting Manager	For setting and distributing agendas then recording minutes and action points with integrated work items	Click Here	Alpha	053
Private Messaging	Pure End to End encrypted messaging	Click Here	Concept	059
Purchase Order	For centralised purchase order management with integrations to account systems	Click Here	Concept	031
Time Tracker	Ability to log time by user and by project with centralised reporting and export functionality	Click Here	Beta	020

There are current a total of 63 modules in bxp. The concept modules will be released as appropriate.

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+There are current a total of 63 modules in bxp.  The concept modules will be released as appropriate.