| Icon
|
Module
|
Description
|
Link
|
Status
|
Ref Id
|
Folder
|
 |
Form Management |
The building, editing and operational management of database forms for numerous modules |
Module_-_Form_Management |
Release |
038 |
campaign
|
 |
Data Profiling |
For all instant and customised reporting on all types of forms |
Module_-_Data_Profiling |
Release |
061 |
datamining
|
 |
Appointment Management |
Shared diary management with integration into all forms |
Module_-_Appointment_Management |
Release |
027 |
appointment
|
 |
Case Management |
For time based management of cases or used as a ticket help desk solution |
Module_-_Case_Management |
Release |
024 |
casemanagement
|
 |
Front Desk |
Contact management module for tracking missed calls, leaving messages for people and extension of reception services. |
Module_-_FrontDesk |
Release |
029 |
frontdesk
|
 |
Inbound Contact |
For logging of all new records |
Module_-_Inbound_Contact |
Release |
009 |
inboundsales
|
 |
Media Manager |
For capturing and reporting on all aspects of media campaign management. |
Module_-_Media_Manager |
Release |
052 |
mediamanager
|
 |
Outbound Contact |
For processing through pre-loaded records in a pure outbound or blended contact way |
Module_-_Outbound_Contact |
Release |
012 |
survey
|
 |
Report Library |
For storage and auditable supply of pre-generated reports |
Module_-_Report_Library |
Release |
051 |
reportlibrary
|
 |
eCourse |
For accessing all eLearning materials in a Book, Chapter, Page format |
Module_-_eCourse |
Release |
047 |
ecourse
|
 |
eCourse Management |
The building and management of all eLearning materials delivered through the eCourse module |
Module_-_eCourse_Management |
Release |
048 |
ecoursemanagement
|
 |
Testing Centre |
The delivery of tests, quizzes and examinations in open and closed question format |
Module_-_Testing_Centre |
Release |
041 |
testingcentre
|
 |
Conference Centre |
An online chat tool, that uses text based communication to allow groups of people to collaborate (Synchronous conferencing) |
Module_-_Conference_Centre |
Release |
054 |
commshub
|
 |
LogicFlow |
Logic management and decision tree tool to facilitate agent training and decision navigation |
Module_-_LogicFlow |
Release |
058 |
logicflow
|
 |
Bulletin Board |
A phpBB style notice board engine |
Module_-_Bulletin_Board |
Concept |
046 |
bulletinboard
|
 |
FAQ Management |
An FAQ engine available throughout bxp. |
Module_-_FAQ_Management |
Retired |
010 |
kb
|
 |
Quality Assurance |
For all aspects of Quality Control delivery and Quality Management |
Module_-_Quality_Assurance |
Release |
030 |
qa
|
 |
Survey Management |
For all delivery and recording of surveys |
Module_-_Survey_Management |
Beta |
060 |
questionnaire
|
 |
Voting Management |
For internal organisation voting and result collation and dissemination |
Module_-_Voting_Management |
Release |
055 |
voting
|
 |
Communications Centre |
Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting. |
Module_-_Communications_Centre |
Release |
006 |
customercomms
|
 |
Control Bar |
Ability to add and manage quick system navigation links to the Main Menu. |
Module_-_Control_Bar |
Release |
056 |
controlbar
|
 |
Information Centre |
Notice board management with view and confirmed read reporting. |
Module_-_Information_Centre |
Release |
011 |
message
|
 |
KeyStats |
Customised reporting and wall-boarding tool |
Module_-_KeyStats |
Release |
036 |
keystats
|
 |
MetaData |
For building macro type rules to be applied to data on an on-demand or scheduled basis |
Module_-_MetaData |
Release |
002 |
metadata
|
 |
Online File Storage |
Secure online USB Key for the whole organisation |
Module_-_Online_File_Storage |
Being Retired |
018 |
storage
|
 |
System Access Management |
Security management, user management and audit reporting. |
Module_-_System_Access_Management |
Release |
016 |
security
|
 |
Expenses Manager |
Centralised tracking of all expenditure by project |
Module_-_Expenses_Management |
Alpha |
019 |
expenses
|
 |
Holiday Manager |
For centralised logging of holidays and their acceptance |
Module_-_Holiday_Management |
Concept |
042 |
holidaymanagement
|
 |
HR Manager |
For full view and management of users with integration to centralised HRM tools |
Module_-_Human_Resource_Management |
Concept |
023 |
hr
|
 |
Meeting Manager |
For setting and distributing agendas then recording minutes and action points with integrated work items |
Module_-_Meeting_Manager |
Alpha |
053 |
meeting
|
 |
Private Messenger |
Pure End to End encrypted messaging |
Module_-_Private_Messaging |
Concept |
059 |
pm
|
 |
PO Manager |
For centralised purchase order management with integrations to account systems |
Module_-_Purchase_Order |
Concept |
031 |
po
|
 |
Project Manager |
For all project management and related integrations |
Module_-_Project_Manager |
Concept |
050 |
project
|
 |
Time Tracker |
Ability to log time by user and by project with centralised reporting and export functionality |
Module_-_Time_Tracker |
Beta |
020 |
timemgmt
|
 |
Gamification |
Allows for gamification activities to be managed from a single source. |
Module_-_Gamification |
Release |
035 |
gamification
|
