The Modules of bxp

bxp software (bxp) is a modular solution. Each module offers groups of related functionality.

The modules are colour coded for convenience into a number of specific groupings for convenience.

There are many cross overs in role and the colour has no significant bearing save to aid clear identification.

1 General

These modules are system wide and have potential uses in all configurations of bxp

Module Name	Brief Description	Module Detail
System Access Management	Security management, user management and audit reporting.	Module_-_System_Access_Management
Communications Centre	Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting.	Module_-_Communications_Centre
Control Bar	Ability to add and manage quick system navigation links to the Main Menu.	Module_-_Control_Bar
Information Centre	Notice board management with view and confirmed read reporting.	Module_-_Information_Centre
KeyStats	Customised reporting and wall-boarding tool	Module_-_KeyStats
Online File Storage	Secure online USB Key for the whole organisation	Module_-_Online_File_Storage

Module Name	Brief Description	Module Detail
Form Management	The building, editing and operational management of database forms for numerous modules	Module_-_Form_Management
Data Profiling	For all instant and customised reporting on all types of forms	Module_-_Data_Profiling
Inbound Contact	For logging of all new records	Module_-_Inbound_Contact
Outbound Contact	For processing through pre-loaded records in a pure outbound or blended contact way	Module_-_Outbound_Contact
Case Management	For time based management of cases or used as a ticket help desk solution	Module_-_Case_Management

Module Name	Brief Description	Module Detail
Appointment Management	Shared diary management with integration into all forms	Module_-_Appointment_Management
Media Manager	For capturing and reporting on all aspects of media campaign management.	Module_-_Media_Manager
Report Library	For storage and auditable supply of pre-generated reports	Module_-_Report_Library
Front Desk	Contact management module for tracking missed calls, leaving messages for people and extension of reception services.	Module_-_FrontDesk

Module Name	Brief Description	Module Detail
eCourse	For accessing all eLearning materials in a Book, Chapter, Page format	Module_-_eCourse
eCourse Management	The building and management of all eLearning materials delivered through the eCourse module	Module_-_eCourse_Management
Testing Centre	The delivery of tests, quizzes and examinations in open and closed question format	Module_-_Testing_Centre
Conference Centre	An online chat tool, that uses text based communication to allow groups of people to collaborate (Synchronous conferencing)	Module_-_Conference_Centre
LogicFlow	Logic management and decision tree tool to facilitate agent training and decision navigation	Module_-_LogicFlow

Module Name	Brief Description	Module Detail
Quality Assurance	For all aspects of Quality Control delivery and Quality Management	Module_-_Quality_Assurance
Survey Management	For all delivery and recording of surveys	Module_-_Survey_Management
Voting Management	For internal organisation voting and result collation and dissemination	Module_-_Voting_Management

Icon	Module Name	Brief Description	Module Detail	Related Articles
	MetaData	For building macro type rules to be applied to data on an on-demand or scheduled basis	Module_-_MetaData