Changes

Contact Centre Training

41 bytes added, 09:19, 18 August 2017
Level 2
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| Topic 1 || CC-1-1 || Introduction to bxp software || [[CC-1-1 - Introduction to Business Express1_Introduction_to_bxp_software]] || [https://www.bxpsoftware.com/wixi/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/e/ec/CC-1-1_-_Introduction_to_Business_Express_v1-7.pdf]
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| Topic 2 || CC-1-2 || Introduction to Contact Centres || || [https://www.bxpsoftware.com/wixi/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/a/ad/CC-1-2_-_Introduction_to_Contact_Centres_v1-5.pdf]
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| Topic 1 || CC-2-1 || Security and Custom Interface configuration || || [httphttps://www.bxpsoftware.com/trainingwixi/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/2/2f/CC-2-1%201_-%20Security%20and%20Custom%20Interface%20configuration%20v1_Security_and_Custom_Interface_configuration_v1-45.pdf]
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| Topic 2 || CC-2-2 || Data import management || [[Form_-_Data_Import | Form - Data Import]] ||
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|}
 
 
== Level 3 ==
164
edits