Difference between revisions of "The Modules of bxp"

From All n One's bxp software Wixi

Jump to: navigation, search
Line 53: Line 53:
 
| Customised reporting and wall-boarding tool
 
| Customised reporting and wall-boarding tool
 
| [[Module_-_KeyStats]]
 
| [[Module_-_KeyStats]]
 +
|
 
|-
 
|-
−
|
 
 
| [[File: 018.png | 30px ]]
 
| [[File: 018.png | 30px ]]
 
| Online File Storage
 
| Online File Storage
Line 65: Line 65:
  
 
== Contact Centre software ==
 
== Contact Centre software ==
 +
 +
{| class="wikitable"
 +
|-
 +
! Icon
 +
! Module Name
 +
! Brief Description
 +
! Module Detail
 +
! Related Articles
 +
|-
 +
| [[File: 038.png | 30px ]]
 +
| Form Management
 +
| The building, editing and operational management of database forms for numerous modules
 +
| [[Module_-_Form_Management]]
 +
|
 +
|-
 +
| [[File: 061.png | 30px ]]
 +
| Data Profiling
 +
| For all instant and customised reporting on all types of forms
 +
| [[Module_-_Data_Profiling]]
 +
|
 +
|-
 +
| [[File: 009.png | 30px ]]
 +
| Inbound Contact
 +
| For logging of all new records
 +
| [[Module_-_Inbound_Contact]]
 +
|
 +
|-
 +
| [[File: 012.png | 30px ]]
 +
| Outbound Contact
 +
| For processing through pre-loaded records in a pure outbound or blended contact way
 +
| [[Module_-_Outbound_Contact]]
 +
|
 +
|-
 +
| [[File: 024.png | 30px ]]
 +
| Case Management
 +
| For time based management of cases or used as a ticket help desk solution
 +
| [[Module_-_Case_Management]]
 +
| |}
 +
 
== Customer Relationship Management ==
 
== Customer Relationship Management ==
 
== eLearning ==
 
== eLearning ==
 
== Quality Assurance ==
 
== Quality Assurance ==
 
== Systems Integration ==
 
== Systems Integration ==

Revision as of 16:49, 13 July 2014

bxp software (bxp) is a modular solution. Each module offers groups of related functionality.

The modules are colour coded for convenience into a number of specific groupings for convenience.

  • General
  • Contact Centre software
  • Customer Relationship Management
  • eLearning
  • Quality Assurance
  • Systems Integration

There are many cross overs in role and the colour has no significant bearing save to aid clear identification.


1 General

These modules are system wide and have potential uses in all configurations of bxp

Icon Module Name Brief Description Module Detail Related Articles
016.png System Access Management Security management, user management and audit reporting. Module_-_System_Access_Management
006.png Communications Centre Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting. Module_-_Communications_Centre
056.png Control Bar Ability to add and manage quick system navigation links to the Main Menu. Module_-_Control_Bar
011.png Information Centre Notice board management with view and confirmed read reporting. Module_-_Information_Centre
036.png KeyStats Customised reporting and wall-boarding tool Module_-_KeyStats
018.png Online File Storage Secure online USB Key for the whole organisation Module_-_Online_File_Storage


2 Contact Centre software

Icon Module Name Brief Description Module Detail Related Articles
038.png Form Management The building, editing and operational management of database forms for numerous modules Module_-_Form_Management
061.png Data Profiling For all instant and customised reporting on all types of forms Module_-_Data_Profiling
009.png Inbound Contact For logging of all new records Module_-_Inbound_Contact
012.png Outbound Contact For processing through pre-loaded records in a pure outbound or blended contact way Module_-_Outbound_Contact
024.png Case Management For time based management of cases or used as a ticket help desk solution Module_-_Case_Management }

3 Customer Relationship Management

4 eLearning

5 Quality Assurance

6 Systems Integration
Retrieved from ‘https://www.bxpsoftware.com/wixi/index.php?title=The_Modules_of_bxp&oldid=1655’