164
edits
Changes
→Level 1
| Topic 4 || CC-1-4 || Introduction to Contact Centre Reporting || || [https://www.bxpsoftware.com/wixi/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/a/af/CC-1-4_-_Introduction_to_Contact_Centre_Reporting_v1-2.pdf]
|-
| Topic 5 || CC-1-5 || Introduction to Form Outcomes || || [httphttps://www.bxpsoftware.com/trainingwixi/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/3/37/CC-1-5%205_-%20Introduction%20to%20Form%20Outcomes%20v1_Introduction_to_Form_Outcomes_v1-01.pdf]
|-
|}