Demonstration - CRM - Contact
Contents
1 Introduction
1.1 Purpose
The purpose of this part of the demo is to introduce what is now possible.
1.2 Background
Following the introduction to the system now is the time to allow the team in All n One help you even further.
We can help completely customise a system to your precise needs and include other tools and capabilities not demonstrated into this demo to deliver your operational needs.
Send us an email at demo@allnone.ie or phone us on +353 1 429 4000.
The Wixi provides an encyclopaedia of information. Exploring it is best done in a relevant manner. If you prefer to explore more then please find the right type of information for you. Start_Here
2 Common Applications and Scenarios
bxp can provide all the key CRM features:
- Simplicity and ease of integration
- Remote access
- Mobile access
- Stronger multichannel support
- Integrated analytics
- Campaign management
- List management/master data management
- Flexibility and customization
- Lead generation and follow-up tracking
3 Frequently Asked Questions
- Q = Question
- A = Answer
- L = Relevant link (if applicable)
- Q = Can bxp make a cup of tea?
- A = Nope but it can do pretty much everything else. Instead the All n One team would be happy to put the kettle on talk with you through your project over a brew.
4 Modules Demonstrated
| Icon | Module Name | Brief Description | Module Detail | Related Articles |
|---|---|---|---|---|
| |
Form Management | The building, editing and operational management of database forms for numerous modules | Module_-_Form_Management | |
| |
Data Profiling | For all instant and customised reporting on all types of forms | Module_-_Data_Profiling | |
| |
Inbound Contact | For logging of all new records | Module_-_Inbound_Contact | |
| |
Outbound Contact | For processing through pre-loaded records in a pure outbound or blended contact way | Module_-_Outbound_Contact | |
| |
System Access Management | Security management, user management and audit reporting. | Module_-_System_Access_Management | |
| |
Communications Centre | Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting. | Module_-_Communications_Centre | |
| |
KeyStats | Customised reporting and wall-boarding tool | Module_-_KeyStats |
5 Further reading
- All CRM Training Customer_Relationship_Management_Training
- CRM articles [1]
- Marketing articles [2]