Difference between revisions of "Scenarios"

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| [[Scenario_-_bxp_as_a_Ticketing_System|bxp as a ticketing system]]
 
| [[Scenario_-_bxp_as_a_Ticketing_System|bxp as a ticketing system]]
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| A step by step project management plan for creating a complete multichannel contact and ticketing solution
 
| A step by step project management plan for creating a complete multichannel contact and ticketing solution
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| [[Scenario_-_bxp_for_Process_Owners_and_BPO_management|bxp for Process Owners and BPO management]]
 
| [[Scenario_-_bxp_for_Process_Owners_and_BPO_management|bxp for Process Owners and BPO management]]
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| A business guide to what bxp bring to companies who outsource and for outsource companies themselves
 
| A business guide to what bxp bring to companies who outsource and for outsource companies themselves
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| [[Scenario_-_bxp_and_the_Post_Room|bxp and the post room]]
 
| [[Scenario_-_bxp_and_the_Post_Room|bxp and the post room]]
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| asdf
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| It is possible to convert the post room to be completely digitial.  This scenario explores all the options for optimising the process for numerous size businesses.
 
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| [[Scenario_-_bxp_and_The_Evolution_of_a_Contact_Centre|bxp and the evolution of the contact centre]]
 
| [[Scenario_-_bxp_and_The_Evolution_of_a_Contact_Centre|bxp and the evolution of the contact centre]]
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| asdf
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| As a business grows they start with a few phone lines growing to full follow the sun contact centres.  This scenario explains how bxp grows with you and is suitable for all size situations.
 
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| [[Scenario_-_bxp_for_Contact_Centres|bxp for Contact Centres]]
 
| [[Scenario_-_bxp_for_Contact_Centres|bxp for Contact Centres]]

Revision as of 12:45, 23 April 2015

1 Overview

bxp software (bxp) has been described as a Business Process Modelling and Management tool. It has numerous uses and can be applied in many different ways.


Over the last number of years of application bxp has been the solution to many challenges. This area of our Wixi provides links to articles which explore those solutions:


2 Contact Centre

Article Description
bxp as a ticketing system A step by step project management plan for creating a complete multichannel contact and ticketing solution
bxp for Process Owners and BPO management A business guide to what bxp bring to companies who outsource and for outsource companies themselves
bxp and the post room It is possible to convert the post room to be completely digitial. This scenario explores all the options for optimising the process for numerous size businesses.
bxp and the evolution of the contact centre As a business grows they start with a few phone lines growing to full follow the sun contact centres. This scenario explains how bxp grows with you and is suitable for all size situations.
bxp for Contact Centres asdf


3 Customer Relationship Management


4 eLearning


5 Quality Assurance


6 Systems Integration

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