Tourism Ireland is responsible for marketing the island of Ireland overseas as a holiday destination. They employ around 150 staff across more than twenty markets, including: GB, US, China, India and Brazil. In 2015, Tourism Ireland issued a tender detailing their requirement for a new Contact Management Tool (CMT), the main function of which was […]
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Partnering with Tourism Ireland
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Telefonica o2
We chose bxp because we were able to map it exactly to our criteria, identifying the customer to the agent and prompting them with bespoke offers relevant to the customers’ status.
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FMI
FMI look to bxp for CRM efficiencies The Challenge FMI is Ireland’s leading Field Management Agency, and has been working for leading brands and corporations in Ireland since 1995. FMI payrolls over 800 employees weekly, each of whom are trained and clearly briefed to ensure that they deliver each brand’s unique corporate style and brand […]
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ACOI
A scalable and flexible solution for the Association of Compliance Officers of Ireland The Challenge The Association of Compliance Officers in Ireland (ACOI) was established in 2002 to promote the advancement and dissemination of knowledge in the field of regulatory compliance, to provide training and to conduct examinations in regulatory compliance, and to promote high […]
