Why is bxp right for your Quality Assurance programme?

Your Quality Assurance Software system will be built specifically for you. It will measure your processes and your staff against your criteria.

Traditional Quality Assurance will tell you if your rules are being followed. Using bxp Quality Control will also tell you whether those rules are producing the output your customers actually want.

Why our process works?

1

Step 1:
Scope

We spend time with the key members of your team so that we can gain an understanding of what they want to measure and what the required outputs need to be. Assessments are built to these requirements with scores weighted to suit your operation.
2

Step 2:
Build

Here we take the insights gathered from the previous stage and begin to develop your Quality Assurance software. We have a fantastic array of tools to deploy, a great team on hand and loads of experience so you can expect your system on spec and on time.
3

Step 3:
Test

This is when you get your hands on the system for the first time and have the opportunity to work with it. No matter how well scoped, using the system itself will always provoke suggestions and thoughts and this where these ideas can be reviewed and implemented.
4

Step 4:
Deliver

You’re up and running, but you’re not on your own. We’re always ready with support, training and advice. We know from experience that the more you and your team use bxp, the more you will ask of it and the more it will deliver.

Our process in action

Dublin City Council

As far as the assessments themselves go, we really liked the fact that we could list our requirements, in the order we wanted them with the scores weighted to suit our individual operation. We were not expected to mould our needs around the system

Martin Daley, Customer Services, Dublin City Council Read the case study

Weakness, meet strength

A good Q.A. system (and yours will be a very good one) will of course highlight any performance gaps and areas of weakness which is great, as far as it goes. Having identified the issue though, you then need to fix it.

bxp closes this loop beautifully by linking assessment results directly to relevant training material. It will also link to your management team giving them the power to measure and compare against past performance, team performance or company performance – it’s all there at your fingertips!

Talk to us today

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