Why our process works?

• 1

  Step 1: Scope

  We will work with you to establish your needs and your customer’s needs. This might include campaign builds, post-call work, wrap time, logic branching or performance management. Together we can create the comprehensive solution that addresses your unique business needs.

• 2

  Step 2: Build

  Here we take the insights gathered from the previous stage and develop your own Contact Management solution. We have a fantastic array of tools to deploy, a great team on hand and loads of experience so you can expect your system on spec and on time.

• 3

  Step 3: Test

  This is when you get your hands on the system for the first time and have the opportunity to work with it. No matter how well scoped, using the system itself will always provoke suggestions and thoughts and this where these ideas can be reviewed and implemented.

• 4

  Step 4: Deliver

  You’re up and running, but you’re not on your own. We’re always ready with support, training and advice. We know from experience that the more you and your team use bxp, the more you will ask of it and the more it will deliver.

Our process in action

One4all Gift Card

bxp software adapts to our own business needs. It is simple, extremely user friendly and we have individual iterations depending on the role. We have greatly improved our service to customers

Anthony Brennan, Budget Card Operations and Compliance Controller, One4All Read the case study