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bxp software

Tailor-made to fit your business

bxp software is a remarkable tool that will make your workforce more efficient, your procedures simpler and your business more profitable.

We create brilliant one-off solutions and are expert at working with legacy software, websites and phone systems.

bxp is designed to do one simple thing – to make your business run better.

How we do it

Our four key areas of expertise are:

Contact Centre Management
Customer Engagement
eLearning
Quality Assurance

The key bxp difference is that we build the system around your requirements and the results that you want. We work hand-in-glove with you to build and then refine the solution that your business needs – whether that’s straightforward customer engagement or a multichannel contact centre solution complete with eLearning and Quality Assurance functions.

We couldn’t say it better ourselves

We have a range of fantastic, loyal clients who are just as enthusiastic about bxp as we are. Here’s what some of them have to say about us.

A scalable and flexible solution for the Association of Compliance Officers of Ireland The Challenge...
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Tourism Ireland is responsible for marketing the island of Ireland overseas as a holiday destination...
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FMI look to bxp for CRM efficiencies The Challenge FMI is Ireland’s leading Field Management...
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Customer Relationship Management
No matter what aspect of your customer relations you’d like to improve, we can help.
- Better record keeping?
- Managing multiple databases?
- More efficient marketing campaigns?
Whatever you’re trying to achieve, we have Cloud CRM Software Solutions
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Contact Centre Management

We have actually run call centres ourselves, which means that we talk your language.
We have the best toy-box for call centres you’ve ever seen so, whatever you want to improve performance, efficiency or straightforward profitability, we have the answer

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Quality Assurance

What do you need to assess? Legal compliance, performance against SLA, process observation? Whatever you want measured and however you want to measure it, we have the answer

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eLearning
You are probably thinking about eLearning for one of two reasons:
1. You want to use it as part of your training process
2. You need to provide access to information
In either case and, whatever the content, we have the answer
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