bxp software
Tailor-made to fit your business
bxp software is a remarkable tool that will make your workforce more efficient, your procedures simpler and your business more profitable.
We create brilliant one-off solutions and are expert at working with legacy software, websites and phone systems.
bxp is designed to do one simple thing – to make your business run better.
How we do it
Our four key areas of expertise are:
- Contact Centre Management
- Customer Engagement
- eLearning
- Quality Assurance
The key bxp difference is that we build the system around your requirements and the results that you want. We work hand-in-glove with you to build and then refine the solution that your business needs – whether that’s straightforward customer engagement or a multichannel contact centre solution complete with eLearning and Quality Assurance functions.
We couldn’t say it better ourselves
We have a range of fantastic, loyal clients who are just as enthusiastic about bxp as we are. Here’s what some of them have to say about us.
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FMI look to bxp for CRM efficiencies The Challenge FMI is Ireland’s leading Field Management...
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As part of their ongoing drive to exceed customer expectations and deliver exceptional value for money.
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The development team at bxp supported us every step of the way, from course construction to advice on the right media to deliver different aspects of the learning requirement.
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Customer Relationship Management
Find out moreNo matter what aspect of your customer relations you’d like to improve, we can help.
- Better record keeping?
- Managing multiple databases?
- More efficient marketing campaigns?
Whatever you’re trying to achieve, we have Cloud CRM Software Solutions
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Contact Centre Management
Find out moreWe have actually run call centres ourselves, which means that we talk your language.
We have the best toy-box for call centres you’ve ever seen so, whatever you want to improve performance, efficiency or straightforward profitability, we have the answer -
Quality Assurance
Find out moreWhat do you need to assess? Legal compliance, performance against SLA, process observation? Whatever you want measured and however you want to measure it, we have the answer
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eLearning
Find out moreYou are probably thinking about eLearning for one of two reasons:
- You want to use it as part of your training process
- You need to provide access to information
In either case and, whatever the content, we have the answer
bxp software
48 Western Parkway Business Park,
Lower Ballymount Road,
Dublin 12
News & Blog
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New Team Member
We are very pleased to announce that on 25 March we introduced a new member...
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How is your 2018 Operational Strategy shaping up?
Before the year is rounded off, now is a good time to review the operations...
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BPO Cost Models
Your Contract, Right or Wrong? How do you know if you are paying the...
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