Anonymous, bureaucrat, administrator
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From All n One's bxp software Wixi
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* Work distribution / Group mailbox : Once the emails are converted to records then can then be managed in a number of ways [[Form_-_Record_ownership_strategies]]
* Social Media management : [[CC-3-4_Mailbox_and_Social_Media_integration]]
* Support desk : [[Bxp_and_Case_Management_-_Worked_Scenario]]
