Difference between revisions of "Dashboard - Reporting - Inbound"
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| − | + | = Overview = | |
| − | + | ||
| − | + | ||
| − | + | The Inbound Dashboard report provides links to reports most appropriate for this type of form | |
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| + | [[File:Dashboard_reports_inbound.png|800px]] | ||
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| + | The reports included are: | ||
| + | |||
| + | {| class="wikitable" | ||
| + | ! Title | ||
| + | ! Type | ||
| + | ! Path | ||
| + | ! Link | ||
| + | |- | ||
| + | | Current Status || Visualisation || Main Menu > Data Profiling > Instant - Visualisation > Visualisation - Current Status || [[Data_Profiling_-_Instant_-_Visualisations]] | ||
| + | |- | ||
| + | | Data By Period by Outcome || Data || Main Menu > Data Profiling > Instant - Data > Data - Data - Report by Period, by Outcome || [[Data_Profiling_-_Instant_-_Data]] | ||
| + | |- | ||
| + | | User by Period || Statistics || Main Menu > Data Profiling > Instant - Statistics > Statistics - User - Report by Period || [[Data_Profiling_-_Instant_-_Statistics]] | ||
| + | |- | ||
| + | | Record Status || Dashboard || Main Menu > Data Profiling > Instant - Dashboard > Dashboard - Record Status || [[Data_Profiling_-_Instant_-_Dashboards]] | ||
| + | |- | ||
| + | | Reminders - All || Visualisation || Main Menu > Data Profiling > Instant - Reminders and Case Management > Reminders - By Form || [[Data_Profiling_-_Instant_-_Reminders_and_Case_Management]] | ||
| + | |- | ||
| + | | Export - Complete || Reminders || Main Menu > Data Profiling > Instant - Export > Export - CDAs - Complete || [[Data_Profiling_-_Instant_-_Export]] | ||
| + | |- | ||
| + | | Grouped Outcome Report || Statistics || Main Menu > Data Profiling > Instant - Statistics > Statistics - Grouped Outcome - Report by Period || [[Data_Profiling_-_Instant_-_Statistics]] | ||
| + | |- | ||
| + | |} | ||
| + | |||
| + | |||
| + | [[Category:Topic:Contact Centre]] | ||
| + | [[Category:Module Specific:Data Profiling]] | ||
| + | [[Category:Module Specific:Inbound Contact]] | ||
Latest revision as of 00:11, 8 February 2017
Overview
The Inbound Dashboard report provides links to reports most appropriate for this type of form
The reports included are:
| Title | Type | Path | Link |
|---|---|---|---|
| Current Status | Visualisation | Main Menu > Data Profiling > Instant - Visualisation > Visualisation - Current Status | Data_Profiling_-_Instant_-_Visualisations |
| Data By Period by Outcome | Data | Main Menu > Data Profiling > Instant - Data > Data - Data - Report by Period, by Outcome | Data_Profiling_-_Instant_-_Data |
| User by Period | Statistics | Main Menu > Data Profiling > Instant - Statistics > Statistics - User - Report by Period | Data_Profiling_-_Instant_-_Statistics |
| Record Status | Dashboard | Main Menu > Data Profiling > Instant - Dashboard > Dashboard - Record Status | Data_Profiling_-_Instant_-_Dashboards |
| Reminders - All | Visualisation | Main Menu > Data Profiling > Instant - Reminders and Case Management > Reminders - By Form | Data_Profiling_-_Instant_-_Reminders_and_Case_Management |
| Export - Complete | Reminders | Main Menu > Data Profiling > Instant - Export > Export - CDAs - Complete | Data_Profiling_-_Instant_-_Export |
| Grouped Outcome Report | Statistics | Main Menu > Data Profiling > Instant - Statistics > Statistics - Grouped Outcome - Report by Period | Data_Profiling_-_Instant_-_Statistics |
