Difference between revisions of "Dashboard - Reporting - Case"

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= Overview =
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The Case Dashboard report provides links to reports most appropriate for this type of form
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[[File:Dashboard_reports_case.png]]
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The reports included are:
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{| class="wikitable"
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! Title
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! Type
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! Path
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! Link
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|-
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| Overall Summary || Reminders and Case Management ||  Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - Overall Status || [[Data_Profiling_-_Instant_-_Reminders_and_Case_Management]]
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|-
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| Open || Reminders and Case Management ||  Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - Open Cases || [[Data_Profiling_-_Instant_-_Reminders_and_Case_Management]]
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|-
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| Exception || Reminders and Case Management ||  Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - Exception Cases || [[Data_Profiling_-_Instant_-_Reminders_and_Case_Management]]
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|-
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| ReOpened || Reminders and Case Management ||  Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - ReOpened Cases || [[Data_Profiling_-_Instant_-_Reminders_and_Case_Management]]
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|-
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| Record Status || Dashboard ||  Main Menu > Data Profiling > Instant - Dashboard > Dashboard - Record Status || [[Data_Profiling_-_Instant_-_Dashboards]]
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|-
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| Current Status || Visualisation || Main Menu > Data Profiling > Instant - Visualisation > Visualisation - Current Status || [[Data_Profiling_-_Instant_-_Visualisations]]
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|-
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| User by Period || Statistics ||  Main Menu > Data Profiling > Instant - Statistics > Statistics - User - Report by Period || [[Data_Profiling_-_Instant_-_Statistics]]
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|-
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| Data By Period by Outcome || Data ||  Main Menu > Data Profiling > Instant - Data > Data - Data - Report by Period, by Outcome || [[Data_Profiling_-_Instant_-_Data]]
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|-
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|}
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[[Category:Topic:Contact Centre]]
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[[Category:Module Specific:Data Profiling]]
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[[Category:Module Specific:Case Management]]

Latest revision as of 18:29, 6 September 2015

Overview

The Case Dashboard report provides links to reports most appropriate for this type of form


Dashboard reports case.png


The reports included are:

Title Type Path Link
Overall Summary Reminders and Case Management Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - Overall Status Data_Profiling_-_Instant_-_Reminders_and_Case_Management
Open Reminders and Case Management Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - Open Cases Data_Profiling_-_Instant_-_Reminders_and_Case_Management
Exception Reminders and Case Management Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - Exception Cases Data_Profiling_-_Instant_-_Reminders_and_Case_Management
ReOpened Reminders and Case Management Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - ReOpened Cases Data_Profiling_-_Instant_-_Reminders_and_Case_Management
Record Status Dashboard Main Menu > Data Profiling > Instant - Dashboard > Dashboard - Record Status Data_Profiling_-_Instant_-_Dashboards
Current Status Visualisation Main Menu > Data Profiling > Instant - Visualisation > Visualisation - Current Status Data_Profiling_-_Instant_-_Visualisations
User by Period Statistics Main Menu > Data Profiling > Instant - Statistics > Statistics - User - Report by Period Data_Profiling_-_Instant_-_Statistics
Data By Period by Outcome Data Main Menu > Data Profiling > Instant - Data > Data - Data - Report by Period, by Outcome Data_Profiling_-_Instant_-_Data
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