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=== Role: Satmetrix NPS facilitating tool ===

[http://www.satmetrix.com/ Satmetrix] are the providers of the Net Promoter Score model. [http://www.satmetrix.com/nps-score-model/ NPS Info] bxp provides operational integration tools that allows automation of interactions whilst not increasing AHT.

Find out more about NPS and bxp here [[Net_Promoter_Score]]

=== Role: Mass Marketing Tool ===