Difference between revisions of "Form Add a Question"

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Form fields are added using the Add a question function.
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= Overview =
  
There are a number of options available on the question add screen.
 
  
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Form fields are added using the "Add a Question" function. 
  
Question Type allows for a number of different types of question to be added to the script. There are closed question and open question types.
 
  
  
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= Location =
  
For more information on question types please click the appropriate link
 
* Closed Vs. Open Questions
 
* Basic Types
 
** Basic Construction Types
 
** Basic Type Listings
 
** Basic Numeric Listings
 
** Basic Qualitative Listings
 
** Basic Numeric Listings, 0 to X
 
** Common List Types
 
** Client List Types
 
** Basic Cross Form Types
 
* Complex Types
 
** Title Block
 
** Address Block
 
** Contact Number Block
 
  
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There are two ways to reach the capability. 
  
Question is the wording / title of the field that will be shown to the end user
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# ''Main Menu > Form Management > Form - Primary Management > Form - Edit > Choose your form > From the console on the left side of the screen choose "Question Addition" ''
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# ''Main Menu > Form Management > Form - Question Management > Question - Add > Choose your form > ''
  
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[[File:Questionadd_001.png|500px]]
  
Notes are advisory notes that you might like the user to see to help them in completing / filling in the question.
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= Options =
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On the question add screen you will find a number of options available.
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'''Question Type''' defines a question as open or closed.  Open questions allow the user to enter any amount of data.  Closed questions mean the user must choose from predefined options.
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A '''basic''' type of field in bxp is one field, where only one value is required.  E.g. Favourite colour, Gender.
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A '''complex''' type of field in bxp is a combination of a number of basic fields. E.g Name, made up of Title, Firstname, Initial, Surname or Irish Address, Address 1, address 2, address 2, address 3, county, country.
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bxp has many basic and complex types. [[Form_Question_Types]]
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'''Question''' is the title of the field that will be shown to the end user.
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'''Notes''' are reminders / in script notes which provide supplementary guidance to users.
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= Output =
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Example of questions in a script
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[[File:Questionadd_002.png]]
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* Orange outline:  Type: Section Header  Question: Primary Contact Request
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* Green outline: Type: List/Menu  Questions: Source
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* Blue outline: Type: Text Area Question: Description  Notes:  Please ensure you log as much detail as possible
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[[File:Questionadd_003.png]]
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[[Category:Topic:Contact Centre]]
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[[Category:Module Specific:Form Management]]

Latest revision as of 09:33, 2 October 2015

1 Overview

Form fields are added using the "Add a Question" function.


2 Location

There are two ways to reach the capability.

  1. Main Menu > Form Management > Form - Primary Management > Form - Edit > Choose your form > From the console on the left side of the screen choose "Question Addition"
  2. Main Menu > Form Management > Form - Question Management > Question - Add > Choose your form >

Questionadd 001.png


3 Options

On the question add screen you will find a number of options available.


Question Type defines a question as open or closed. Open questions allow the user to enter any amount of data. Closed questions mean the user must choose from predefined options.


A basic type of field in bxp is one field, where only one value is required. E.g. Favourite colour, Gender.


A complex type of field in bxp is a combination of a number of basic fields. E.g Name, made up of Title, Firstname, Initial, Surname or Irish Address, Address 1, address 2, address 2, address 3, county, country.


bxp has many basic and complex types. Form_Question_Types


Question is the title of the field that will be shown to the end user.


Notes are reminders / in script notes which provide supplementary guidance to users.


4 Output

Example of questions in a script

Questionadd 002.png


  • Orange outline: Type: Section Header Question: Primary Contact Request
  • Green outline: Type: List/Menu Questions: Source
  • Blue outline: Type: Text Area Question: Description Notes: Please ensure you log as much detail as possible


Questionadd 003.png