Difference between revisions of "Special -- notation fields"
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| + | {| class="wikitable" style="width:100%;" | ||
| + | ! style="width:25%;text-align:center;" | The -- notation | ||
| + | ! style="width:25%;text-align:center;" | Standard replacements | ||
| + | ! style="width:25%;text-align:center;" | The -- notation for bxp forms | ||
| + | ! style="width:25%;text-align:center;" | Special replacements | ||
| + | |- | ||
| + | | style="text-align:center;" | [[The_--_field_notation|Link]] | ||
| + | | style="text-align:center;" | [[Standard_field_replacements|Link]] | ||
| + | | style="text-align:center;" | [[The_--_field_notation_for_bxp_Forms|Link]] | ||
| + | | style="text-align:center;" | [[Special_--_notation_fields|Link]] | ||
| + | |- | ||
| + | |} | ||
| + | |||
| + | |||
| + | = Overview = | ||
| + | |||
| + | |||
When using the -- notation in bxp software (bxp) there are certain fields that are available, that are not explicitly form based fields. | When using the -- notation in bxp software (bxp) there are certain fields that are available, that are not explicitly form based fields. | ||
These special system replacements are detailed here. | These special system replacements are detailed here. | ||
| + | |||
| + | |||
| + | |||
| + | = Types = | ||
== System Based == | == System Based == | ||
| − | * --intSystem_Id-- The Id of the current bxp system | + | * '''--intSystem_Id--''' The Id of the current bxp system |
| − | * --intUser_Id-- The Id of the current logged in user | + | * '''--intUser_Id--''' The Id of the current logged in user |
== Time based == | == Time based == | ||
| − | * --dteWindowsNow-- The current date time in the current server Windows format, eg. dd/mm/yyyy hh:nn:ss where n are minutes | + | * '''--dteWindowsNow--''' The current date time in the current server Windows format, eg. dd/mm/yyyy hh:nn:ss where n are minutes |
| − | * --dteZuluNow-- The current date time in Zulu Date Time format e.g. ZyyyymmddThhnnss where n are minutes | + | * '''--dteZuluNow--''' The current date time in Zulu Date Time format e.g. ZyyyymmddThhnnss where n are minutes |
| − | * -- | + | * '''--strAgent_Name--''' The first name and surname of the current logged in user |
| − | * --strAgent_FirstName-- The first name only of the current logged in user | + | * '''--strAgent_FirstName--''' The first name only of the current logged in user |
| − | |||
== Form page based == | == Form page based == | ||
| − | * --dteStart-- The date / time that the page was first displayed in Universal Date time format e.g. yyyy-mm-dd hh:nn:ss where n are minutes | + | * '''--dteStart--''' The date / time that the page was first displayed in Universal Date time format e.g. yyyy-mm-dd hh:nn:ss where n are minutes |
| − | * --dteSelected-- The date / time that the record was initially displayed in Universal Date time format e.g. yyyy-mm-dd hh:nn:ss where n are minutes | + | * '''--dteSelected--''' The date / time that the record was initially displayed in Universal Date time format e.g. yyyy-mm-dd hh:nn:ss where n are minutes |
| − | * --dteEnd-- The date / time that an outcome was chosen and submit clicked in Universal Date time format e.g. yyyy-mm-dd hh:nn:ss where n are minutes | + | * '''--dteEnd--''' The date / time that an outcome was chosen and submit clicked in Universal Date time format e.g. yyyy-mm-dd hh:nn:ss where n are minutes |
== Form outcome based == | == Form outcome based == | ||
| − | * --strContact_Outcome-- The value of the outcome selected | + | * '''--strContact_Outcome--''' The value of the outcome selected |
| − | * --strContact_MediaCode-- The value of the media code selected | + | * '''--strContact_MediaCode--''' The value of the media code selected |
| − | * --strContact_Comments-- The contents of the Comments box | + | * '''--strContact_Comments--''' The contents of the Comments box |
| − | * --dteCallback_DateTime-- The date / time chosen in the Callback box | + | * '''--dteCallback_DateTime--''' The date / time chosen in the Callback box |
| − | * --strAssigned_To-- The firstname and surname of the agent selected in the Assigned To box | + | * '''--strAssigned_To--''' The firstname and surname of the agent selected in the Assigned To box |
| − | * --dteAppointment_Start_DateTime-- The start date / time of the appointment in Universal Date Time format | + | * '''--dteAppointment_Start_DateTime--''' The start date / time of the appointment in Universal Date Time format |
| − | * --dteAppointment_End_DateTime-- The end date / time of the appointment in Universal Date Time format | + | * '''--dteAppointment_End_DateTime--''' The end date / time of the appointment in Universal Date Time format |
| + | |||
| + | |||
| + | |||
| + | [[Category:Module Specific:Form Management]] | ||
| + | [[Category:Module Specific:Communications Centre]] | ||
| + | [[Category:Topic:Communications]] | ||
Latest revision as of 21:47, 13 March 2018
| The -- notation | Standard replacements | The -- notation for bxp forms | Special replacements |
|---|---|---|---|
| Link | Link | Link | Link |
Contents
1 Overview
When using the -- notation in bxp software (bxp) there are certain fields that are available, that are not explicitly form based fields.
These special system replacements are detailed here.
2 Types
2.1 System Based
- --intSystem_Id-- The Id of the current bxp system
- --intUser_Id-- The Id of the current logged in user
2.2 Time based
- --dteWindowsNow-- The current date time in the current server Windows format, eg. dd/mm/yyyy hh:nn:ss where n are minutes
- --dteZuluNow-- The current date time in Zulu Date Time format e.g. ZyyyymmddThhnnss where n are minutes
- --strAgent_Name-- The first name and surname of the current logged in user
- --strAgent_FirstName-- The first name only of the current logged in user
2.3 Form page based
- --dteStart-- The date / time that the page was first displayed in Universal Date time format e.g. yyyy-mm-dd hh:nn:ss where n are minutes
- --dteSelected-- The date / time that the record was initially displayed in Universal Date time format e.g. yyyy-mm-dd hh:nn:ss where n are minutes
- --dteEnd-- The date / time that an outcome was chosen and submit clicked in Universal Date time format e.g. yyyy-mm-dd hh:nn:ss where n are minutes
2.4 Form outcome based
- --strContact_Outcome-- The value of the outcome selected
- --strContact_MediaCode-- The value of the media code selected
- --strContact_Comments-- The contents of the Comments box
- --dteCallback_DateTime-- The date / time chosen in the Callback box
- --strAssigned_To-- The firstname and surname of the agent selected in the Assigned To box
- --dteAppointment_Start_DateTime-- The start date / time of the appointment in Universal Date Time format
- --dteAppointment_End_DateTime-- The end date / time of the appointment in Universal Date Time format
