The bxp driving licence program

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1 Overview

The bxp driving licence program is designed to formally recognise individuals with specific skill sets within the bxp framework.


The programs are designed around the pillars of bxp. The_Pillars_of_bxp


The training courses are available without attending a course. Training


The driving licence indicates which pillar and which level within the pillar the student has attained. A CC3 licence is the Contact Centre pillar level 3 recognition of passing the associated examinations.


2 Onsite training

All n One can offer the deliver of on site training of the course material.


2.1 For levels 1 to 3

The following table provides information on potential structure of the training course.

Sessions are:

  • Theory: 1 hour
  • Demo of Operation: ½ hour
  • Personal Operation: 1 hour


Day Area bxp Introduction Course Code 1 Course Code 2 Course Code 3
Day 1 Operations CC-1-1 CC-1-2 CC-1-3 CC-1-5
Day 2 Reporting CC-2-2 CC-1-4 CC-2-4
Day 3 Application CC-2-3 CC-2-4 CC-3-2
Day 4 Security CC-2-1 CC-3-1 CC-3-4
Day 5 Advanced applications CC-2-5 CC-3-3 CC-3-5

3 Examinations

3.1 For levels 1 to 3

Exams are 30 mins each with multiple choice answers. Results are given instantly at the end of the exam. 1 repeat per module is available. 2 fails requires a resit of the training module.


4 Level 4 courses and exams

Level 4 is designed for moderate experience users and require a minimum level 3 driving licence in the related pillar before they can be started.


Sessions are:

  • Theory: 2 hours
  • Demo of Operation: 1 hour
  • Personal Operation: 4 hours


The exam is a personal build with a time window of 1 hour.


5 Level 5 courses and exams

Level 5 is designed for advanced experience users and require a minimum level 4 driving licence in the related pillar before they can be started.


Sessions are:

  • Theory: 4 hours
  • Demo of Operation: 2 hour
  • Personal Operation: 2 hours


The exam is a personal build with a time window of 4 hours.


6 Continuing Professional Development ( CPD )

All n One are working to achieve CPD recognition for courses. Please contact us for more information.


7 Applying

For more information on applying for a course please contact your Business Development manager or email us at training@bxpsoftware.com