Changes

Quality checks when setting up a Form

7 bytes removed, 12:38, 25 October 2017

→‎Setup

| 4. || Have call back supporting elements been turned on and available to agents? || [[Reminders#Call_backs]]

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| 5. || Is there an eCourse detailing what management and operational parameters are to be used when the || team lead is managing the outbound stacks? (outbound only) || [[Outbound_-_Queue_Management]]

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| 6. || Has the initial stack been set? || [[Outbound_-_Queue_Management#Set_the_current_working_outcome]]

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|}

 

== Data preparation ==

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Philip Lacey

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