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! style="width:20%" | Document
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| Topic 1 || CC-1-1 || Introduction to bxp software || [[CC-1-1 - Introduction to Business Express]] || [httphttps://www.bxpsoftware.com/trainingwixi/index.php?action=ajax&title=-&rs=SecureFileStore::getFile&f=/e/ec/CC-1-1%201_-%20Introduction%20to%20Business%20Express%20v1_Introduction_to_Business_Express_v1-67.pdf]
|-
| Topic 2 || CC-1-2 || Introduction to Contact Centres || || [http://www.bxpsoftware.com/training/CC-1-2%20-%20Introduction%20to%20Contact%20Centres%20v1-4.pdf]
