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| Topic 1 || CC-2-1 || Security and Custom Interface configuration || || [http://www.bxpsoftware.com/training/CC-2-1%20-%20Security%20and%20Custom%20Interface%20configuration%20v1-4.pdf]
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| Topic 2 || CC-2-2 || Data import management || [[Form_-_Data_Import| Form - Data Import]] ||
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| Topic 3 || CC-2-3 || Outbound contact management || || [http://www.bxpsoftware.com/training/CC-2-3%20Outbound%20contact%20management%20v1-0.pdf]
| Topic 4 || CC-2-4 || Data Profiling - Custom reporting (CC) || || [http://www.bxpsoftware.com/training/CC-2-4%20Data%20Profiling%20-%20Custom%20reporting%20(CC)%20v1-0.pdf]
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| Topic 5 || CC-2-5 || Logic management || [[Logic_Management| Logic Management]] ||
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! style="width:20%" | Document
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| Topic 1 || CC-3-1 || System security management || [[Security_-_Start_Here| Security - Start Here]] ||
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| Topic 2 || CC-3-2 || Form optimisations || [[Quality_checks_when_setting_up_a_campaign| Quality checks]] ||
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| Topic 3 || CC-3-3 || Learning and Knowledge Base Integration || [[Form_-_Integrating_Documentation| Form - Integrating documentation]] ||
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| Topic 4 || CC-3-4 || Mailbox and Social Media integration || [[CC-3-4_Mailbox_and_Social_Media_integration| CC-3-4 Mailbox and Social Media Integration]] ||
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| Topic 5 || CC-3-5 || Project management and work list configurations || [[Scenario_-_bxp_as_a_Project_Management_Toolkit| Scenario - bxp as a Project Management toolkit]] ||
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| Topic 1 || CC-4-1 || Managing live contact records || || [[File:CC-4-1_-_Managing_live_contact_records_v1-2.pdf]]
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| Topic 2 || CC-4-2 || Linked form setup || [[Form_-_Cross_Linked_setup| Form - Cross Linked setup]] ||
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| Topic 3 || CC-4-3 || CTI Integration || [[Scenario_-_bxp_Integration_with_a_Phone_System| Scenario - bxp Integration with a Phone System]] ||
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| Topic 4 || CC-4-4 || Case management & reporting || || [[File:CC-4-4_-_Case_Management_and_Reporting_v1-1.pdf]]
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| Topic 5 || CC-4-5 || Centralised record management || [[Scenario_-_bxp_and_Person-centric_design| Scenario - bxp and Person-centric design]] ||
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