Anonymous, bureaucrat, administrator
7,528
edits
Changes
m
BE = Overview = bxp outcomes have the ability to transfer details to Realex in realtimereal time.
no edit summary
Any outcome can have this ability enabled.
This article outlines how to set up a payment process to Realex
= Setup Process =
== Step 1 - Enter the Realex account details ==
''Main Menu > Database Management > Database – Primary Management > Campaign – Edit > Choose the campaign > Open the section called “Realex Credit Card and Direct Debit Details”''
* Merchant Id: Supplied by Realex
* Account Id: Usually this is the subaccount name you create with Realex to identify the campaign the payments come from.
* Currency: The default currency to use if none is specifically specified during the transaction
Don't forget to go to the bottom of the page and click "Update Campaign"
In order to process a transaction, there need to be a few fields dedicated to the task in the script.
To save you time and effort there is a complex block type called "Complex - Credit Card Block". This provides the fields
* Name as it appears on the card
* Security Number (CCV CVC)
Again for convenience there is also a "Complex - Currency & Amount" type. This provides
* Currency
* Amount
You don't have to use the complex types but they do save a lot of hassle in setting up the details.
You will also need a an "Order Id" field. Which is your reference code into Realex for the transaction
And an "Auth Code" field. This field provides the authorisation code that comes back from Realex when the transaction goes through.
Quite a lot of details but with the addition of 4 questions you have all the fields you need.
An outcome will need to be enabled to do the processing. You can add an outcome, or add the functionality to existing outcome using edit.
''Main Menu > Database Management > Database – Outcome Manager > Edit an Outcome > Choose the campaign > Choose the outcome that should do the processing > Open the section called Instant Transfer – Realex Payments ''
In here you need to set up the fields:
Once done, down to the bottom and click "Edit Outcome".
This means that when this outcome is used, the details will be sent to Realex for processing.
[[Category:Topic:Contact Centre]]
[[Category:Topic:Customer Relationship Management]]
[[Category:Module Specific:Form Management]]