== Overview ==
== Appointment and Availability ==
It is possible in scenarios where a person has "available time", to create availability. In turn, other users can create appointments in this availability. This allows for a person to manage their diary and only make available time that is free for others to create appointments in.
== Appointments in a Process Flow ==
It is possible to push items into the diary from the Inbound Contact or Outbound Contact module, whilst pulling information from the record on screen. This ability allows an outcome to drive activity and create process flows which include appointments.