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From All n One's bxp software Wixi
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bxp has been proven to work effectively alongside the operations of telecommunications organisations.
We have a guide showing how bxp it has been used by numerous telecommunications companies successfully.
For more information visit the following link: http://www.bxpsoftware.com/wixi/index.php?title=Scenario_-_bxp_for_telcos
= Outbound Campaigns =
Using bxp to manage an outbound campaign is often a very cost effective "quick-win". We have a scenario that provides a step by step guide for the entire program and process.
For more information visit: http://www.bxpsoftware.com/wixi/index.php?title=Scenario_-_bxp_for_Outbound_Campaign_management
An eCourse is a structure that holds information of any kind usually for the purposes of training or operational support.
For more information, visitthe following links: link: http://www.bxpsoftware.com/wixi/index.php?title=What_is_an_eCourse
http://www.bxpsoftware.com/wixi/index.php?title=Scenario_-_How_to_build_eLearning_content
bxp can help:
For more on this topic, click the link below:
http://www.bxpsoftware.com/wixi/index.php?title=The_Modules_of_bxp
= CRM - Tailor Made =
We have been winning more new CRM clients recently by building the system for them, rather than through the self-service approach. We work with stakeholders to ensure, a) that the system precisely matches the clients’ requirements and, b) that staff actually want to use it!
= FEXCO Nomination =
Congratulations to our colleagues at FEXCO who have been shortlisted for the 2015 Irish Customer Contact & Shared Services Awards in the Best Use of Technology category. This is a high profile award and previous winners include UPC, Airtricity and Paddy Power.
In this case the technology being used is bxp’s ticketing solution.
FEXCO’s Resource Planning department deals with over 100 daily tickets across a multi-site environment. Using bxp in conjunction with a work list means tickets are logged efficiently. They are able to communicate via automated emails, set automated calendar reminders and have seen significant improvement in the quality of the information received.
= Can we help? =
Please don’t hesitate to contact us if you think that these or any other aspect of bxp could help you win new business or add value for your existing clients.
= Coming Soon =
We’re very excited about our new Gamification Module which is out on live test now. More of that next time.
