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From All n One's bxp software Wixi
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= Steps = == Step 1. Choose / Create the mailbox to be used = =
Essentially bxp needs to be able to access the mailbox. This can pose a number of challenges for internal IT departments. Consider the following [[File:Bemail_connections_001.png]]
A user inside the organisation can access the email server (1). The email server can chat to the internet. The controls on that Internet all emails to be delivered in only from the Internet (i.e. Internet into Server through the firewall (vertical grey dashed lined) (2). For security, people are prevented from viewing their emails from the Internet side. This vastly increases security and reduces the risk of hacking into email accounts. bxp however needs to log into the email box to retrieve the emails. This is where the challenge lies. There are generally two approaches the IT department can take.
Solution A. Forwarding. When an email comes into the mailbox inside the firewall, the email account is set up to forward the email to an external mailbox that is accessible on the Internet. bxp logs into the publicly accessible account. Solution B. Restricted access through the firewall. bxp's static IP addresses are configured on the firewall to be allowed through. It doesn't open up the connection to the world only just for bxp. This can be acceptable to some IT departments. == Step 2. Set up the mailbox in BE, so that BE can get into the account ==
== Step 3. Set up the form to access that mailbox ==
=== Setting up the fields in the form ===
=== Configuring the form to retrieve the email ===
== Step 4. Test it ==
Send an email from your own account to the testing email box chosen in Step 1. Ensure that you put data in all the fields including the To, CC, Subject and Body. Send the email and check you've hit Send / Recieve Receive if you're using Outlook to ensure the email has sent.
Please note that this email will actively delete emails from the inbox in-box as soon as they're turned into data records, to ensure no duplication of records.
