bxp's big break came in 2005 when I met Nick Wheeler and Chris Thomson. I built, they tested and fed back. I learnt, they learnt, bxp grew. 2008 we launched it to a declining Irish contact centre market and it stuck. People got it.
To this day people still get it and more and more are getting it. "Where is it going next, ?" is what so many people are now asking me and our team.