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21:12, 20 April 2015 = Overview =
The roll out of bxp software (bxp) is exceptionally easy. Being a pure Software As A Service (SaaS) there is nothing to install on devices effectively making roll out a job of seconds. It is prudent however to consider some steps to set up the service to ensure that roll out of the solution is as effective as possible.
= NDA =
An NDA or Non-Disclosure Agreement is the first and primary step of any relationship with All n One. This mutual confidentiality agreement ensures that All n One can safely and confidently offer advice and processing suggestions without any fear of Data Protection compromisation.
= Contract =
This key document sets out the detail of the provision of the service and relevant costs.
= Security =
It is always prudent to involve the Security, Legal, Data Protection and Risk departments at a very early stage in the relationship. The primary documents or starting points for discussion will begin with:
* Security :
* Legal :
* Data Protection :
From this the standard required security protocols can be established. i.e. how frequently with the client test the security of bxp, etc.
= IT =
The IT (Information Technology) department may have a number of technical questions but the key considerations will be:
# What browser and version is going to be the primary browser used?
# For the different 3rd party content types what software is available on the machines? (Adobe Acrobat Reader for PDF documents)
# What IP addresses will need to be whitelisted in order to allow users access?
# What DNS entry changes will need to be made if bxp is to be sending emails on behalf of the client?
= Operations =
Operations who will be using the tool need to have some training made available and the support processes explained. The sequence for this will be:
# Appoint a System Champion or Champions
# Understand the support mechanisms available
# Understand / Clarify the levels of support required
# Construct within bxp the organogram and get the user access templates created
# Collaberatively construct the first operational campaign
# Complete any security / IT system integrations required
[[Category:Topic:Key Concept]]
[[Cateogry:About bxp]]