Anonymous, bureaucrat, administrator
7,528
edits
Changes
From All n One's bxp software Wixi
no edit summary
|-
! style="width: 5%; text-align:center;" | Icon
! style="width: 20%;" | Module Name! style="width: 45%;" | Brief Description! style="width: 20%;" | Module Detail! style="width: 10%;" | Related Articles
|-
| style="width: 5%; text-align:center;" | [[File: 016.png | 30px ]]
|-
| style="text-align:center;" | [[File: 006.png | 30px ]]
| Communications Centre
| Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting.
|
|-
| style="text-align:center;" | [[File: 056.png | 30px ]]
| Control Bar
| Ability to add and manage quick system navigation links to the Main Menu.
|
|-
| style="text-align:center;" | [[File: 011.png | 30px ]]
| Information Centre
| Notice board management with view and confirmed read reporting.
|
|-
| style="text-align:center;" | [[File: 036.png | 30px ]]
| KeyStats
| Customised reporting and wall-boarding tool
|
|-
| style="text-align:center;" | [[File: 018.png | 30px ]]
| Online File Storage
| Secure online USB Key for the whole organisation
! Related Articles
|-
| style="text-align:center;" | [[File: 038.png | 30px ]]
| Form Management
| The building, editing and operational management of database forms for numerous modules
|
|-
| style="text-align:center;" | [[File: 061.png | 30px ]]
| Data Profiling
| For all instant and customised reporting on all types of forms
|
|-
| style="text-align:center;" | [[File: 009.png | 30px ]]
| Inbound Contact
| For logging of all new records
|
|-
| style="text-align:center;" | [[File: 012.png | 30px ]]
| Outbound Contact
| For processing through pre-loaded records in a pure outbound or blended contact way
|
|-
| style="text-align:center;" | [[File: 024.png | 30px ]]
| Case Management
| For time based management of cases or used as a ticket help desk solution
! Related Articles
|-
| style="text-align:center;" | [[File: 027.png | 30px ]]
| Appointment Management
| Shared diary management with integration into all forms
|
|-
| style="text-align:center;" | [[File: 052.png | 30px ]]
| Media Manager
| For capturing and reporting on all aspects of media campaign management.
|
|-
| style="text-align:center;" | [[File: 051.png | 30px ]]
| Report Library
| For storage and auditable supply of pre-generated reports
|
|-
| style="text-align:center;" | [[File: 029.png | 30px ]]
| Front Desk
| Contact management module for tracking missed calls, leaving messages for people and extension of reception services.
! Related Articles
|-
| style="text-align:center;" | [[File: 047.png | 30px ]]
| eCourse
| For accessing all eLearning materials in a Book, Chapter, Page format
|
|-
| style="text-align:center;" | [[File: 048.png | 30px ]]
| eCourse Management
| The building and management of all eLearning materials delivered through the eCourse module
|
|-
| style="text-align:center;" | [[File: 041.png | 30px ]]
| Testing Centre
| The delivery of tests, quizzes and examinations in open and closed question format
|
|-
| style="text-align:center;" | [[File: 054.png | 30px ]]
| Conference Centre
| An online chat tool, that uses text based communication to allow groups of people to collaborate (Synchronous conferencing)
|
|-
| style="text-align:center;" | [[File: 058.png | 30px ]]
| LogicFlow
| Logic management and decision tree tool to facilitate agent training and decision navigation
! Related Articles
|-
| style="text-align:center;" | [[File: 030.png | 30px ]]
| Quality Assurance
| For all aspects of Quality Control delivery and Quality Management
|
|-
| style="text-align:center;" | [[File: 060.png | 30px ]]
| Survey Management
| For all delivery and recording of surveys
|
|-
| style="text-align:center;" | [[File: 055.png | 30px ]]
| Voting Management
| For internal organisation voting and result collation and dissemination
! Related Articles
|-
| style="text-align:center;" | [[File: 002.png | 30px ]]
| MetaData
| For building macro type rules to be applied to data on an on-demand or scheduled basis
