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== Purpose ==
Operation of a contact centre is a vast and complicated challenge. There are so many facets to consider. This demonstration introduces very quickly how our platform can get straight to the heart of operational challenges and start making an instant difference.
As the example scripts demonstrate there are a lot of different forms that can be instantly managed using the solution. * Human Resources** New hire forms** Quality assurance appraisals** Training log sheets** Health and Safety logs * Sales** Lead sheets** Surveys** Market research** Appointment management * Operations** Call logging sheets** Website / Social Media contact management** Security Logs** ISO procedures** Expenditure tracking bxp software (bxp) has been used to deliver solutions such as these since 2005 [[Release_History]]
