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Created page with "= Overview = Reporting is an essential part of every software as a service solution. Business Express (BeX) is no exception and offers a huge amount of reports both instant..."
= Overview =
Reporting is an essential part of every software as a service solution. bxp software (bxp) is no exception and offers a huge amount of reports both instant and customisable.
Reports in bxp software (bxp) come in a variety of forms appropriate to the area they are in.
This page provides the initial links to navigate the areas.
The primary areas to navigate are
* Security Reports
* Form Reports (for all your data)
* eCourse Reports (for all your eLearning reports)
* Module specific reporting (reports specific to modules)
* Custom reporting options
For all of our reporting articles [http://www.allnone.ie/wixi/index.php?title=Category:Topic:Reporting]
= Security Reports =
The primary interface security reports are available through ''Main Menu > System Access Management > Security Reports''
Here are some detailed discussions on some of the security reports available:
* [[System_Access_Management_-_Security_-_System_Events_Audit_Trail]]
* [[Security_-_Last_Login_Report]]
* [[Security_-_Password_Strength_Report]]
* [[Security_-_User_Status]]
There are a number of reports externally about security. [[Client_security_reports]]
The service itself is monitored for issues using [[Meet_the_Hamsters]]
= Form Reports =
A detailed discussion on reporting is available in our formal training which goes through all reports and options available for Forms. Please read CC-1-4 Introduction to Contact Centre Reporting [[Contact_Centre_Training]]
Reports for all Forms is accessed through the Data Profiling module. Reports come in an instant (canned) reporting format, where All n One have designed and present the most common ways we have been requested to present data. The other option is to use Customised reports. Customised reports allow you the user to define the groups within the data that you're interested and present that information back in the most appropriate format.
To further speed up interacting with the data, we have designed a number of Dashboards to collate the most frequently used reports by operation. [[Reporting_Dashboards]]
= eCourse Reports =
For all our training documentation on the area of eLearning and its associated reporting [[Learning_and_Development_Training]]
One of the most feature reports available in this area is the primary career path report [[Examination_User_Progress_Report_Visualisation]]
= Module specific reporting =
* Case Management [[Case_Reporting]]
= Custom reporting options =
* The module KeyStats allows for completely customised reporting [[Module_-_KeyStats]]
* Scheduled reporting [[Scheduled_Reporting]]
[[Category:Reporting]]
Reporting is an essential part of every software as a service solution. bxp software (bxp) is no exception and offers a huge amount of reports both instant and customisable.
Reports in bxp software (bxp) come in a variety of forms appropriate to the area they are in.
This page provides the initial links to navigate the areas.
The primary areas to navigate are
* Security Reports
* Form Reports (for all your data)
* eCourse Reports (for all your eLearning reports)
* Module specific reporting (reports specific to modules)
* Custom reporting options
For all of our reporting articles [http://www.allnone.ie/wixi/index.php?title=Category:Topic:Reporting]
= Security Reports =
The primary interface security reports are available through ''Main Menu > System Access Management > Security Reports''
Here are some detailed discussions on some of the security reports available:
* [[System_Access_Management_-_Security_-_System_Events_Audit_Trail]]
* [[Security_-_Last_Login_Report]]
* [[Security_-_Password_Strength_Report]]
* [[Security_-_User_Status]]
There are a number of reports externally about security. [[Client_security_reports]]
The service itself is monitored for issues using [[Meet_the_Hamsters]]
= Form Reports =
A detailed discussion on reporting is available in our formal training which goes through all reports and options available for Forms. Please read CC-1-4 Introduction to Contact Centre Reporting [[Contact_Centre_Training]]
Reports for all Forms is accessed through the Data Profiling module. Reports come in an instant (canned) reporting format, where All n One have designed and present the most common ways we have been requested to present data. The other option is to use Customised reports. Customised reports allow you the user to define the groups within the data that you're interested and present that information back in the most appropriate format.
To further speed up interacting with the data, we have designed a number of Dashboards to collate the most frequently used reports by operation. [[Reporting_Dashboards]]
= eCourse Reports =
For all our training documentation on the area of eLearning and its associated reporting [[Learning_and_Development_Training]]
One of the most feature reports available in this area is the primary career path report [[Examination_User_Progress_Report_Visualisation]]
= Module specific reporting =
* Case Management [[Case_Reporting]]
= Custom reporting options =
* The module KeyStats allows for completely customised reporting [[Module_-_KeyStats]]
* Scheduled reporting [[Scheduled_Reporting]]
[[Category:Reporting]]
