Changes

*All '''Incomplete Records within a case ''' records will be returned in sequence, including all records that have been '''taken to process'''.

*This is a really good way of determining which records in a case still need to be have not been processedcorrectly.*Make note of Click on the blue button beside the record ID's that are highlighted in red.*These This will take you directly to the record.*Save the record with the correct outcome.*Go to '''Queue Management -> Set the Current Working Outcome'''*In the Taken to Process listing, the records will now have been taken to processdecreased.*They This is because you have not been just processed correctly with one of these records in your reminder list.*Depending on the right outcomechosen on this record, it will now be a different Incomplete outcome or a Finished Outcome.*