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Created page with "== Overview == There are many ways of creating scripts in Business Express (BeX). Creating from scratch and copying forms are two very common examples. Creating from an Ex..."
== Overview ==
There are many ways of creating scripts in bxp software (bxp). Creating from scratch and copying forms are two very common examples. Creating from an Excel spreadsheet makes life very simple if you have a block of data to load.
Often a contact centre or business process outsourcer will start with a word document which contains questions and numbered headings to allow a discussion and review of the script before any building work is done. To help this approach bxp has incorporated a text formatting basis to allow Word documents to become the basis for building forms.
== Building an example ==
The easiest way to generate an example is to build one from an existing form.
''Main Menu > Form Management > Form - Primary Management > Form - Content Validation > Choose the form > download the RTF document''
<pre>
Questions:
Q 1: Primary Details
Q 2: Company Name
Q 3: Prospect Owner
N: The owner of this client
Q 4: Introducing Agent
Values:
• Mark Whitehead (UK) [Mark Whitehead (UK)]
• Rob OMalley (UK) [Rob OMalley (UK)]
• Orla Fitzpatrick (IRL) [Orla Fitzpatrick (IRL)]
• Internal - (No Agent) [Internal - (No Agent)]
Q 5: Is a bxp software client?
Q 6: BE system link
N: Click the button to the left of go to this system
Q [Inactive]: Company Details - Duplicate do not use
Q 7: Group - Company Details
</pre>
There are many ways of creating scripts in bxp software (bxp). Creating from scratch and copying forms are two very common examples. Creating from an Excel spreadsheet makes life very simple if you have a block of data to load.
Often a contact centre or business process outsourcer will start with a word document which contains questions and numbered headings to allow a discussion and review of the script before any building work is done. To help this approach bxp has incorporated a text formatting basis to allow Word documents to become the basis for building forms.
== Building an example ==
The easiest way to generate an example is to build one from an existing form.
''Main Menu > Form Management > Form - Primary Management > Form - Content Validation > Choose the form > download the RTF document''
<pre>
Questions:
Q 1: Primary Details
Q 2: Company Name
Q 3: Prospect Owner
N: The owner of this client
Q 4: Introducing Agent
Values:
• Mark Whitehead (UK) [Mark Whitehead (UK)]
• Rob OMalley (UK) [Rob OMalley (UK)]
• Orla Fitzpatrick (IRL) [Orla Fitzpatrick (IRL)]
• Internal - (No Agent) [Internal - (No Agent)]
Q 5: Is a bxp software client?
Q 6: BE system link
N: Click the button to the left of go to this system
Q [Inactive]: Company Details - Duplicate do not use
Q 7: Group - Company Details
</pre>
