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Quality Support Options

1,781 bytes added, 07:28, 8 October 2015
→‎SMARTER
If assessments are preloaded, i.e. there A vital part of any assessment is a list of assessments to be processed, how are those assessments shared out provide feedback to the assessorsperson. This comes in a number of forms.
# None
# Coach
# SMARTER
There are a number of strategies available:
# First Come# Equal Distribution The option for setting the type is done from ''Main Menu > Form Management > Form - All# Equal Distribution Primary Management > Form - Not my Group# PreLoadedEdit > Choose your Form > From the console on the left choose Quality Options > Support Options section > Support Options''
== First Come ==
This strategy means that when the assessor sets to performing an assessment, they will be presented with the next available assessment. This is similar in operation to the outbound contact module method of "Take Next Record" management== None ==
For this approach no recording of feedback and support is recorded within bxp software. This strategy can be used if records are stored in a 3rd party external system / HR system.
== Equal Distribution - All Coach ==
This strategy approach allows for records to be equally distributed to all assessors. The system will go through each assessment a date and sequentially allocate (in rotation) the assessors to the loaded assessments. This ensures the fairest distribution of assessments time to be recorded for when a Coach has performeda feedback session with a person on the assessment.
== Equal Distribution - Not my Group SMARTER ==
This strategy performs in similar operation to the "Equal Distribution - All" strategy however if the person being assessed The SMARTER engine is in the same Organogram Group as the assessor, the assessment will be assigned a unique engine to a different assessorbxp software. This can ensure objectivityGoals should be SMART. This strategy can result in some assessors receiving more assessments than others[[[http://en.wikipedia.org/wiki/SMART_criteria]]]
* S - Specific – target a specific area for improvement.
* M - Measurable – quantify or at least suggest an indicator of progress.
* A - Assignable – specify who will do it.
* R - Realistic – state what results can realistically be achieved, given available resources.
* T - Time-related – specify when the result(s) can be achieved.
== PreLoaded == All n One extend this acronym with its custom interpretation of:
This strategy assumes that * E - Engine – Engine driven to reduce the loaded amount of time between assessment and improvement* R - Review-able - Easily reported on, revisited and evaluated without undue administrative overhead  By tying each question in an assessment to an eCourse or external resource, when a question is failed, a custom learning plan is automatically generated. As many assessments may be done for one person in a given time period, it can be useful to compile up all the learning items into a single report for the person who was assessed to review. Firstly the option to allow an instant Fail keyword to be used must be turned on. It is by default set to True. Main Menu > Form Management > Form - Primary Management > Form - Edit > Choose your Form > From the console on the left choose Quality Options > In the Support section on the right find "SMARTER Compilation". SMARTER learning plans are already flagged accessed by users through Main Menu > Quality Assurance > My SMARTER plans  When the SMARTER plans are pushed to a user the QA form creator has the ability to add a custom HTML layout to the output of the bxp SMARTER plan. To set this layout simply navigate the following system pathForm Management > Form - Primary Management > Form - Edit > Choose your Form > From the console on the left choose Quality Options > In the Support section on the right find "SMARTER Custom Layout".  Once here simply enter in your custom layout, to get the SMARTER plans for the appropriate assessors and no distribution mechanism is appliedagent to appear in your custom layout simply enter --strBody-- in the custom layout  Reminders that there are SMARTER plans to be done are made automatically through the Reminders window. They are also made available through a special menu bar that appears by default on the main menu with the code XX.  [[Category:Topic:Quality Assurance]][[Category:Module Specific:Form Management]][[Category:Module Specific:Quality Assurance]]