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The Modules of bxp

3,523 bytes added, 14:24, 5 March 2018
→‎Resource Management
= Intro Introduction =
bxp software (bxp) Each module is a modular solution. Each module offers tools of related functionalityself contained toolkit with various functions.
The modules are grouped into pillars for ease of understandingOne module (System Access Management) is required by all to provide user management services.
[[File:BxpPillarsEach module works in isolation and also integrates seamlessly with numerous other modules.png|800px]]
All For more information on the logical grouping of the pillars and associated modules are capable of running in isolation or integrated with each other. please review [[The_Pillars_of_bxp]]
= Devolpment CM and Growth CRM - Core =
 
bxp is constantly evolving and developing and so changes can be seen quite frequently. Some pillars and modules are still in development and are not currently available for public release.
 
 
The status of a module is listed as part of the information below.
 
As of 2015:
 
{|
! Pillar
! Status
! Module Count
|-
| General
| Release
| 0
|-
| Contact Centre Management
| Release
| 0
|-
| Customer Relationship Management
| Release
| 0
|-
| eLearning
| Release
| 0
|-
| Quality Assurance
| Release
| 0
|-
| Systems Integration
| Release
| 0
|-
| Project Management
| Release
| 0
|-
| Concept
| Release
| 0
|}
 
 
The modules are colour coded for convenience into a number of specific groupings for convenience.
 
 
There are many cross overs in role and the colour has no significant bearing save to aid clear identification.
 
 
= Pillars =
 
 
== General ==
 
These modules are system wide and have potential uses in all configurations of bxp
{| class="wikitable"
|-
! style="width: 45px; text-align:center;" | Icon
! style="width: 200px;" | Module Name
! style="width: 605px;" | Brief Description
! style="width: 300px200px;" | Module Detail! style="width: 100px;" | Related Articles|-| style="text-align:center;" | [[File: 016.png | 30px ]]| System Access Management| Security management, user management and audit reporting.| [[Module_-_System_Access_Management]]| |-| style="text-align:center;" | [[File: 006.png | 30px ]]| Communications Centre| Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting.| [[Module_-_Communications_Centre]]| |-| style="text-align:center;" | [[File: 056.png | 30px ]]| Control Bar | Ability to add and manage quick system navigation links to the Main Menu.| [[Module_-_Control_Bar]]| |-| style="text-align:center;" | [[File: 011.png | 30px ]]| Information Centre| Notice board management with view and confirmed read reporting.| [[Module_-_Information_Centre]]| |-| style="text-align:center;" | [[File: 036.png | 30px ]]| KeyStats| Customised reporting and wall-boarding tool| [[Module_-_KeyStats]]| |-| style="text-align:center;" | [[File: 018.png | 30px ]]| Online File Storage| Secure online USB Key for the whole organisation| [[Module_-_Online_File_Storage]]| |}   == Contact Centre software - Core == {| class="wikitable"|-Status! style="width: 45px100px; text-align:center;" | Icon! style="width: 200px;" | Module Name! style="width: 605px;" | Brief Description! style="width: 300px;" | Module Detail! style="width: 100pxright;" | Related ArticlesRefId
|-
| style="text-align:center;" | [[File: 038.png | 30px ]]
| Form Management
| The building, editing and operational management of database forms for numerous modules
| [[Module_-_Form_Management|Click Here]]| Release| style="text-align:right;" | 038
|-
| style="text-align:center;" | [[File: 061.png | 30px ]]
| Data Profiling
| For all instant and customised reporting on all types of forms
| [[Module_-_Data_Profiling]]| |-| style="text-align:center;" | [[File: 009.png | 30px ]]| Inbound Contact| For logging of all new records| [[Module_-_Inbound_Contact]]| |-| style="text-align:center;" | [[File: 012.png | 30px Click Here]]| Outbound Contact| For processing through pre-loaded records in a pure outbound or blended contact way| [[Module_-_Outbound_Contact]]| |-Release| style="text-align:centerright;" | [[File: 024.png | 30px ]]| Case Management| For time based management of cases or used as a ticket help desk solution| [[Module_-_Case_Management]]| 061
|}
  == Contact Centre software CM and CRM - Extension == 
{| class="wikitable"
! style="width: 200px;" | Module Name
! style="width: 605px;" | Brief Description
! style="width: 300px200px;" | Module Detail! style="width: 100px;" | Related ArticlesStatus! style="width: 100px; text-align:right;" | RefId
|-
| style="text-align:center;" | [[File: 027.png | 30px ]]
| Appointment Management
| Shared diary management with integration into all forms
| [[Module_-_Appointment_Management|Click Here]]| Release| style="text-align:right;" | 027|-| style="text-align:center;" | [[File: 024.png | 30px ]]| Case Management| For time based management of cases or used as a ticket help desk solution| [[Module_-_Case_Management|Click Here]]| Release| style="text-align:right;" | 024|-| style="text-align:center;" | [[File: 029.png | 30px ]]| Front Desk| Contact management module for tracking missed calls, leaving messages for people and extension of reception services.| [[Module_-_FrontDesk|Click Here]]| Release| style="text-align:right;" | 029|-| style="text-align:center;" | [[File: 009.png | 30px ]]| Inbound Contact| For logging of all new records| [[Module_-_Inbound_Contact|Click Here]]| Release| style="text-align:right;" | 009
|-
| style="text-align:center;" | [[File: 052.png | 30px ]]
| Media Manager
| For capturing and reporting on all aspects of media campaign management.
| [[Module_-_Media_Manager|Click Here]]| Release| style="text-align:right;" | 052|-| style="text-align:center;" | [[File: 012.png | 30px ]]| Outbound Contact| For processing through pre-loaded records in a pure outbound or blended contact way| [[Module_-_Outbound_Contact|Click Here]]| Release| style="text-align:right;" | 012
|-
| style="text-align:center;" | [[File: 051.png | 30px ]]
| Report Library
| For storage and auditable supply of pre-generated reports
| [[Module_-_Report_Library|Click Here]]| |-Release| style="text-align:centerright;" | [[File: 029.png | 30px ]]| Front Desk| Contact management module for tracking missed calls, leaving messages for people and extension of reception services.| [[Module_-_FrontDesk]]| 051
|}
= = eLearning == 
{| class="wikitable"
! style="width: 200px;" | Module Name
! style="width: 605px;" | Brief Description
! style="width: 300px200px;" | Module Detail! style="width: 100px;" | Related ArticlesStatus! style="width: 100px; text-align:right;" | RefId
|-
| style="text-align:center;" | [[File: 047.png | 30px ]]
| eCourse
| For accessing all eLearning materials in a Book, Chapter, Page format
| [[Module_-_eCourse|Click Here]]| Release| style="text-align:right;" | 047
|-
| style="text-align:center;" | [[File: 048.png | 30px ]]
| eCourse Management
| The building and management of all eLearning materials delivered through the eCourse module
| [[Module_-_eCourse_Management|Click Here]]| Release| style="text-align:right;" | 048
|-
| style="text-align:center;" | [[File: 041.png | 30px ]]
| Testing Centre
| The delivery of tests, quizzes and examinations in open and closed question format
| [[Module_-_Testing_Centre|Click Here]]| Release| style="text-align:right;" | 041
|-
| style="text-align:center;" | [[File: 054.png | 30px ]]
| Conference Centre
| An online chat tool, that uses text based communication to allow groups of people to collaborate (Synchronous conferencing)
| [[Module_-_Conference_Centre|Click Here]]| Release| style="text-align:right;" | 054
|-
| style="text-align:center;" | [[File: 058.png | 30px ]]
| LogicFlow
| Logic management and decision tree tool to facilitate agent training and decision navigation
| [[Module_-_LogicFlow|Click Here]]| Release| style="text-align:right;" | 058|-| style="text-align:center;" | [[File: 046.png | 30px ]]| Bulletin Board| A phpBB style notice board engine| [[Module_-_Bulletin_Board|Click Here]]| Concept| style="text-align:right;" | 046|-| style="text-align:center;" | [[File: 010.png | 30px ]]| FAQ Management| An FAQ engine available throughout bxp.| [[Module_-_FAQ_Management|Click Here]]| Retired| style="text-align:right;" | 010
|}
= = Quality Assurance == 
{| class="wikitable"
! style="width: 200px;" | Module Name
! style="width: 605px;" | Brief Description
! style="width: 300px200px;" | Module Detail! style="width: 100px;" | Related ArticlesStatus! style="width: 100px; text-align:right;" | RefId
|-
| style="text-align:center;" | [[File: 030.png | 30px ]]
| Quality Assurance
| For all aspects of Quality Control delivery and Quality Management
| [[Module_-_Quality_Assurance|Click Here]]| Release| style="text-align:right;" | 030
|-
| style="text-align:center;" | [[File: 060.png | 30px ]]
| Survey Management
| For all delivery and recording of surveys
| [[Module_-_Survey_Management|Click Here]]| Beta| style="text-align:right;" | 060
|-
| style="text-align:center;" | [[File: 055.png | 30px ]]
| Voting Management
| For internal organisation voting and result collation and dissemination
| [[Module_-_Voting_Management|Click Here]]| Release| style="text-align:right;" | 055
|}
= = Systems Integration == These modules are system wide and have potential uses in all configurations of bxp
{| class="wikitable"
|-
! style="width: 45px; text-align:center;" | Icon
! style="width: 200px;" | Module Name
! style="width: 605px;" | Brief Description
! style="width: 300px200px;" | Module Detail! style="width: 100px;" | Related ArticlesStatus! style="width: 100px; text-align:right;" | RefId|-| style="text-align:center;" | [[File: 006.png | 30px ]]| Communications Centre| Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting.| [[Module_-_Communications_Centre|Click Here]]| Release| style="text-align:right;" | 006|-| style="text-align:center;" | [[File: 056.png | 30px ]]| Control Bar | Ability to add and manage quick system navigation links to the Main Menu.| [[Module_-_Control_Bar|Click Here]]| Release| style="text-align:right;" | 056|-| style="text-align:center;" | [[File: 049.png | 30px ]]| Dashboards| Customisable dashboards using prebuilt information panes.| [[Module_-_Dashboards|Click Here]]| Alpha| style="text-align:right;" | 049|-| style="text-align:center;" | [[File: 011.png | 30px ]]| Information Centre| Notice board management with view and confirmed read reporting.| [[Module_-_Information_Centre|Click Here]]| Release| style="text-align:right;" | 011|-| style="text-align:center;" | [[File: 036.png | 30px ]]| KeyStats| Customised reporting and wall-boarding tool| [[Module_-_KeyStats|Click Here]]| Release| style="text-align:right;" | 036
|-
| style="text-align:center;" | [[File: 002.png | 30px ]]
| MetaData
| For building macro type rules to be applied to data on an on-demand or scheduled basis
| [[Module_-_MetaData|Click Here]]| Release| style="text-align:right;" | 002|-| style="text-align:center;" | [[File: 018.png | 30px ]]| Online File Storage| Secure online USB Key for the whole organisation| [[Module_-_Online_File_Storage|Click Here]]| Being Retired| style="text-align:right;" | 018|-| style="text-align:center;" | [[File: 016.png | 30px ]]| System Access Management| Security management, user management and audit reporting.| [[Module_-_System_Access_Management|Click Here]]| Release| style="text-align:right;" | 016|} = Resource Management =  {| class="wikitable"|-! style="width: 45px; text-align:center;" | Icon! style="width: 200px;" | Module Name! style="width: 605px;" | Brief Description! style="width: 200px;" | Module Detail! style="width: 100px;" | Status! style="width: 100px; text-align:right;" | RefId|-| style="text-align:center;" | [[File: 023.png | 30px ]]| Human Resources Management| For full view and management of users with integration to centralised HRM tools| [[Module_-_Human_Resources_Management|Click Here]]| Beta| style="text-align:right;" | 023|-| style="text-align:center;" | [[File: 019.png | 30px ]]| Expenses Manager | Centralised tracking of all expenditure by project| [[Module_-_Expenses_Management|Click Here]]| Alpha| style="text-align:right;" | 019|-| style="text-align:center;" | [[File: 042.png | 30px ]]| Holiday Manager | For centralised logging of holidays and their acceptance| [[Module_-_Holiday_Management|Click Here]]| Concept| style="text-align:right;" | 042|-| style="text-align:center;" | [[File:035.png | 30px ]]| Gamification | Allows for gamification activities to be managed from a single source.| [[Module_-_Gamification|Click Here]]| Release| style="text-align:right;" | 035|-| style="text-align:center;" | [[File: 053.png | 30px ]]| Meeting Manager | For setting and distributing agendas then recording minutes and action points with integrated work items| [[Module_-_Meeting_Manager|Click Here]]| Alpha| style="text-align:right;" | 053|-| style="text-align:center;" | [[File:059.png | 30px ]]| Private Messenger| Pure End to End encrypted messaging| [[Module_-_Private_Messaging|Click Here]]| Concept| style="text-align:right;" | 059|-| style="text-align:center;" | [[File:031.png | 30px ]]| PO Manager| For centralised purchase order management with integrations to account systems| [[Module_-_Purchase_Order|Click Here]]| Concept| style="text-align:right;" | 031|-| style="text-align:center;" | [[File:050.png | 30px ]]| Project Manager| For all project management and related integrations| [[Module_-_Project_Manager|Click Here]]| Concept| style="text-align:right;" | 050|-| style="text-align:center;" | [[File:020.png | 30px ]]| Time Tracker | Ability to log time by user and by project with centralised reporting and export functionality| [[Module_-_Time_Tracker|Click Here]]| Beta| style="text-align:right;" | 020|-
|}
 
= Concept =
 
 
There are current a total of 63 modules in bxp. The concept modules will be released as appropriate.
 
 
Philip Lacey
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