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== Contact Centre software - Core ==
{| class="wikitable"
|}
== Customer Relationship Management Contact Centre software - Extension ==
{| class="wikitable"
|-
! Icon
! Module Name
! Brief Description
! Module Detail
! Related Articles
|-
| [[File: 027.png | 30px ]]
| Appointment Management
| Shared diary management with integration into all forms
| [[Module_-_Appointment_Management]]
|
|-
| [[File: 052.png | 30px ]]
| Media Manager
| For capturing and reporting on all aspects of media campaign management.
| [[Module_-_Media_Manager]]
|
|-
| [[File: 051.png | 30px ]]
| Report Library
| For storage and auditable supply of pre-generated reports
| [[Module_-_Report_Library]]
|
|-
| [[File: 029.png | 30px ]]
| Front Desk
| Contact management module for tracking missed calls, leaving messages for people and extension of reception services.
| [[Module_-_Front_Desk]]
|
|}
== eLearning ==