Form - What is an Outcome
Revision as of 20:25, 9 October 2013 by Philip Lacey (talk | contribs) (Created page with "An outcome is how a record is saved. An outcome performs a number of functions and has a number of roles all of which can be configured. At it's simplest an outcome is a di...")
Revision as of 20:25, 9 October 2013 by Philip Lacey (talk | contribs) (Created page with "An outcome is how a record is saved. An outcome performs a number of functions and has a number of roles all of which can be configured. At it's simplest an outcome is a di...")
An outcome is how a record is saved. An outcome performs a number of functions and has a number of roles all of which can be configured.
At it's simplest an outcome is a disposition code / a word to describe how the contact finished.