Form - Outcome Manager

In the section Database - Outcome Manager, the following functionality occurs:

1. Add an Outcome
2. Edit an Outcome
3. Delete an Outcome
4. Copy an Outcome

Add an Outcome

• Choose the campaign.
• In the Basic Details sub-section, provide a Value and a Description for this outcome.
• In the Display Category, please select either Complete or Incomplete.
• This will determine where the Outcome will appear in Set the Current Working Outcome, i.e. Active Outcomes or Finished Outcomes.
• There are many other sub-sections that can be used when adding an Outcome.
• For example:

1. To make fields in a campaign mandatory, the Validation Rules sub-section can be used.
2. To email or SMS users either internally or externally from an Outcome, use the Internal and External Communications sub-sections.
3. To create a Reminder or an Appointment from this Outcome, use the Callback - Reminder / Appointment sub-section.
4. To make credit card transfers using an Outcome, use the Instant Transfer - Realex Payments sub-section.
5. To transfer records from one campaign to another, use the Instant Transfer - Campaign sub-section.
6. To create logic branching within this outcome, use the JavaScript sub-section.
7. To create a mail merge, use the Mail Merge sub-section.