A CCL contains a number of pieces of information
* {| class="wikitable"! Field! Use|-| Id - || Id Unique Id of the contact* |-| StaffId - || The unique Id of the user logging the record* |-| CDAId - || The CDA this CCL is linked to* |-| StartDateTime - || Date Time record first appeared on screen* |-| EndDateTime - || Date Time outcome logged of contact* |-| CallbackDateTime - || If required, Call back Date Time* |-| Outcome - || Outcome used* |-| Comment - || Notes left for that contact* |-| MediaCode - || For Media Code management and reporting* |-| AppointmentId - || If linked to an Appointment Management record* |-| SequenceNumber - || The contact number of the record in sequence, e.g. 2* |-| CDADuration - || An integer representation of how many seconds the record was on screen* |-| LastContactDuration - || An integer representation of how many seconds since the last CCL* |-| CaseDuration - || An integer representation of how many seconds in total since case started* |-| FirstCCId - || CCL Id of first contact* |-| FirstCCLDateTime - || Actual Date / Time of First Contact* |-| Category - || Categorisation used of CCLs for speedy reporting* |-| DurationTime - || Time representation of entire case in hhh:mm:ss format.* |-| Reopened - || True | / False for Case management record flagging|-|}
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