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Within each work item, one primary differentiator is time
* Reminder (A reminder)
* Short (1 to 30 mins of work)
* Medium (1 to 4 hours of work)
* Long (4 to 40 hours of work)
For this reason, different tools are required to manage these different items. To best show how to manage these items, we use tools within BeX.
* Reminder – Reminder / To do
* Short – Listee
* Medium – Job
* Long – Ticket
Work items may / may not rely on events and other work having occurred. Sequencing of items is a critical factor in the ability to execute work.
The next differentiator is a once off job vs. a recurring task. “Fix a window” Vs. “Monthly security checks” require a completely different approach from a managementperspective.
The primary challenge for business is effectively delivering and managing work. Whether work items are displayed as lists or visually diagrams, the more appropriate the display the more effective the management.
== Diagram Key ==
* Blue cylinders are BeX bxp forms done through Form Management* Red cylinders are BeX bxp projects managed through Project Management* Orange cylinders are BeX bxp reminders managed through Reminders* Green cylinders are BeX bxp listees management through Lister
Within BeX bxp there is the concept of a Project. A project can be tied to many items. A project has many fields for various purposes.
Usually a project is done actioned for a client or internal department. As these concepts are diverse there is no centralised concept. It is possible to build a form called “Company”. The “Company” form contains Clients, Suppliers, Prospects. Internal departments can be treated as companies.
Work is done in a personal capacity or it is required to be done for someone else. If it is someone else , then it should be reportable as to who for that work is for and person including all associated actions , and ultimately costs.
Short pieces of work can be reminders to do something, or short once off tasks. “Copy a page”, “Create a user”, “Empty the dishwasher”. The work is of no significant time.
Building forms for Ticket Tickets and Job allow Jobs allows for customisation of the layout of a work type.BeX bxp provides an existing “Reminder” engine , but Reminders are not structured and not linked , and therefore reporting from them is not practical.
The item challenge is the missing short work items. For this reason Lister was introduced. Items can be added to lister and lister Lister which has the ability to integrate with numerous other items.
The operation of the BeX bxp platform to deliver the different work types varies greatly. The primary suggested approaches of operation now are detailed as:
* Reminder Reminders
* Short Lister
* Medium Cross Linked Form
* Long Form
Work is then linked for Lister, Jobs, Tickets and Projects , back to Companies , and requesting Contacts