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QA - SMARTER plans

759 bytes added, 14:41, 2 March 2018
Overview
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== What is a SMARTER plan? ==
 
 
A SMARTER plan is a personally tailored training program for a bxp user that is created based on the questions that a person doesn't score top marks on when a quality assessment is done on them.
 
 
The solution involves:
* Identify the checks for your quality control
* Associate training to deliver each check
* Score the checks with different weights
 
When a person is assessed, if they don't achieve the maximum score, the system will add the associated training to the SMARTER training plan.
 
* SMARTER plans record if a person has accessed the training
* SMARTER plans provide managers with feedback and auditable tracking to see if the plans have been followed.
 
 
 
== Where to SMARTER plans fit into the QA Cycle ==
As part of the '''Support ''' approach, © SMARTER plans are self directed learning plans based on QA assessments.  
= Setup =
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