Difference between revisions of "Bxp Monthly Newsletter Links"
From All n One's bxp software Wixi
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| − | + | Thanks for taking the time to read our Newsletter. | |
Feel free to explore the latest exciting news and updates to the bxp system. | Feel free to explore the latest exciting news and updates to the bxp system. | ||
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| + | = CRM - Tailor Made = | ||
| − | + | We have been winning more new CRM clients recently by building the system for them, rather than through the self-service approach. We work with stakeholders to ensure, a) that the system precisely matches the clients’ requirements and, b) that staff actually want to use it! | |
| − | + | = FEXCO Nomination = | |
| + | Congratulations to our colleagues at FEXCO who have been shortlisted for the 2015 Irish Customer Contact & Shared Services Awards in the Best Use of Technology category. This is a high profile award and previous winners include UPC, Airtricity and Paddy Power. | ||
| − | + | In this case the technology being used is bxp’s ticketing solution. | |
| + | FEXCO’s Resource Planning department deals with over 100 daily tickets across a multi-site environment. Using bxp in conjunction with a work list means tickets are logged efficiently. They are able to communicate via automated emails, set automated calendar reminders and have seen significant improvement in the quality of the information received. | ||
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| − | If you haven't received any of our Newsletters and would like to be added to our subscribers list, please email your details to | + | = Can we help? = |
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| + | Please don’t hesitate to contact us if you think that these or any other aspect of bxp could help you win new business or add value for your existing clients. | ||
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| + | |||
| + | = Coming Soon = | ||
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| + | We’re very excited about our new Gamification Module which is out on live test now. More of that next time. | ||
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| + | If you haven't received any of our Newsletters and would like to be added to our subscribers list, please email your details to socialmedia@allnone.ie | ||
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| + | = Newsletter = | ||
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| + | [[File:Newsletter November 2015.png]] | ||
Latest revision as of 16:49, 12 November 2015
Thanks for taking the time to read our Newsletter.
Feel free to explore the latest exciting news and updates to the bxp system.
1 CRM - Tailor Made
We have been winning more new CRM clients recently by building the system for them, rather than through the self-service approach. We work with stakeholders to ensure, a) that the system precisely matches the clients’ requirements and, b) that staff actually want to use it!
2 FEXCO Nomination
Congratulations to our colleagues at FEXCO who have been shortlisted for the 2015 Irish Customer Contact & Shared Services Awards in the Best Use of Technology category. This is a high profile award and previous winners include UPC, Airtricity and Paddy Power.
In this case the technology being used is bxp’s ticketing solution.
FEXCO’s Resource Planning department deals with over 100 daily tickets across a multi-site environment. Using bxp in conjunction with a work list means tickets are logged efficiently. They are able to communicate via automated emails, set automated calendar reminders and have seen significant improvement in the quality of the information received.
3 Can we help?
Please don’t hesitate to contact us if you think that these or any other aspect of bxp could help you win new business or add value for your existing clients.
4 Coming Soon
We’re very excited about our new Gamification Module which is out on live test now. More of that next time.
If you haven't received any of our Newsletters and would like to be added to our subscribers list, please email your details to socialmedia@allnone.ie
5 Newsletter
