Difference between revisions of "Form - Outcome Manager"

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(Created page with "In the section '''Database - Outcome Manager''', the following functionality occurs: # Add an Outcome # Edit an Outcome # Delete an Outcome # Copy an Outcome")
 
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# Delete an Outcome
 
# Delete an Outcome
 
# Copy an Outcome
 
# Copy an Outcome
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==='''Add an Outcome'''===
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*Choose the campaign.
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*In the '''Basic Details''' sub-section, provide a '''Value''' and a '''Description''' for this outcome.
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*In the Display Category, please select either Complete or Incomplete.
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*This will determine where the Outcome will appear in '''Set the Current Working Outcome''', i.e. Active Outcomes or Finished Outcomes.
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*There are many other sub-sections that can be used when adding an Outcome.
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*For example:
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# To make fields in a campaign mandatory, the '''Validation Rules''' sub-section can be used. 
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# To email or SMS users either internally or externally from an Outcome, use the '''Internal''' and '''External Communications''' sub-sections.
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# To create a Reminder or an Appointment from this Outcome, use the '''Callback - Reminder / Appointment''' sub-section.

Revision as of 11:59, 2 April 2012

In the section Database - Outcome Manager, the following functionality occurs:

  1. Add an Outcome
  2. Edit an Outcome
  3. Delete an Outcome
  4. Copy an Outcome

Add an Outcome

  • Choose the campaign.
  • In the Basic Details sub-section, provide a Value and a Description for this outcome.
  • In the Display Category, please select either Complete or Incomplete.
  • This will determine where the Outcome will appear in Set the Current Working Outcome, i.e. Active Outcomes or Finished Outcomes.
  • There are many other sub-sections that can be used when adding an Outcome.
  • For example:
  1. To make fields in a campaign mandatory, the Validation Rules sub-section can be used.
  2. To email or SMS users either internally or externally from an Outcome, use the Internal and External Communications sub-sections.
  3. To create a Reminder or an Appointment from this Outcome, use the Callback - Reminder / Appointment sub-section.