Difference between revisions of "Bxp Backups"
From All n One's bxp software Wixi
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| − | As a result of the structural approach that All n One have adopted to the database and systems design, it is possible to all or parts of the backup. | + | As a result of the structural approach that All n One have adopted to the database and systems design, it is possible to restore all or parts of the backup. |
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| − | Backups are not interacted with by All n One staff except through specific client request. Restorations are billed at one hour or part thereof. Clients can request backup restoration through standard support contact mechanisms. [[Supporting_Business_Express]] | + | Backups are not interacted with by All n One staff except through specific client request. |
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| + | Restorations are billed at one hour or part thereof. | ||
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| + | Clients can request backup restoration through standard support contact mechanisms. [[Supporting_Business_Express]] | ||
Customisation of dates / times, items backed up and encryption exceptions can be specified via the contract as it may have an operational cost impact depending on the options required. | Customisation of dates / times, items backed up and encryption exceptions can be specified via the contract as it may have an operational cost impact depending on the options required. | ||
Revision as of 13:43, 12 October 2014
Every 24 hours All n One makes a backup of every client database. This backup is automated and managed by All n One.
Backups are encrypted and securely stored within the ParkWest facility.
As a result of the structural approach that All n One have adopted to the database and systems design, it is possible to restore all or parts of the backup.
Backups are retained by All n One for six months. It is important to note that the data within the backup may be older than six months. e.g. we keep records for 7 years, however a restorable backup is only kept for six months.
Backups are not interacted with by All n One staff except through specific client request.
Restorations are billed at one hour or part thereof.
Clients can request backup restoration through standard support contact mechanisms. Supporting_Business_Express
Customisation of dates / times, items backed up and encryption exceptions can be specified via the contract as it may have an operational cost impact depending on the options required.
