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In the section '''Database Form - Outcome Manager''', the following functionality occurs:
# Add an Outcome
# Edit an Outcome
==='''Add an Outcome'''===
*Choose the campaignform.
*In the '''Basic Details''' sub-section, provide a '''Value''' and a '''Description''' for this outcome.
*In the Display Category, please select either Complete or Incomplete.
*There are many other sub-sections that can be used when adding an Outcome.
*For example:
# To make fields in a campaign form mandatory, the '''Validation Rules''' sub-section can be used.
# To email or SMS users either internally or externally from an Outcome, use the '''Internal''' and '''External Communications''' sub-sections.
# To create a Reminder or an Appointment from this Outcome, use the '''Callback - Reminder / Appointment''' sub-section.
# To make credit card transfers using an Outcome, use the '''Instant Transfer - Realex Payments''' sub-section.
# To transfer records from one campaign to another, use the '''Instant Transfer - Campaign''' sub-section.
# To create logic branching within this outcome, use the JavaScript sub-section.
# To create a mail merge, use the '''Mail Merge''' sub-section.
==='''Edit an Outcome'''===
*Choose the form.
*Choose the Outcome you wish to edit.
*The Outcomes primary details will be displayed on the screen.
*Change the details that need editing.
*Click on Edit an Outcome.
==='''Delete an Outcome'''===
*'''NOTE''' - It is not possible to delete an outcome out right.
*If an Outcome was to be deleted, all records that had that Outcome would be deleted as well.
*However, by '''Editing an Outcome''' and changing the '''Active status''' to False, the Outcome will not appear on any scripts going forward.
==='''Copy an Outcome'''===
*Choose the form.
*Choose the outcome from the list displayed on the screen.
*Change the name of the outcome in the value and description text boxes.
*Copy the Outcome.
[[Category:Module Specific:Form Management]]