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| − | | 1 || Dashboards - Default Holding Message || HTML || . || . || . || . | + | | 1 || Dashboards - Default Holding Message || HTML || . || . || Introductory text || [[File:Pane1.png|30px]] |
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| − | | 2 || Work by Project This Month || FusionChart || pie3d || intTotal, strProject_Name || . || . | + | | 2 || Work by Project This Month || FusionChart || pie3d || intTotal, strProject_Name || Linked to the time tracker module and project management module. provides a project breakdown || [[File:Pane2.png|30px]] |
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| − | | 3 || Hours Breakdown by Person ( This Month ) || FusionChart || pie3d || intTotal, strName || . || . | + | | 3 || Hours Breakdown by Person ( This Month ) || FusionChart || pie3d || intTotal, strName || Breakdown of hours logged by users in the time tracker module || [[File:Pane3.png|30px]] |
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| − | |-4 || Billable Hours per Day This Month || FusionChart || column3d || intTotal, strDate || . || . | + | |-4 || Billable Hours per Day This Month || FusionChart || column3d || intTotal, strDate || The number of billable hours logged in time tracker || [[File:Pane4.png|30px]] |
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| − | | 5 || WorkingTime Button - Project Report || Button || . || . || . || . | + | | 5 || WorkingTime Button - Project Report || Button || . || . || Links to the project management module || [[File:Pane5.png|30px]] |
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| − | | 6 || WorkingTime Button - Group Project Report || Button || . || . || . || . | + | | 6 || WorkingTime Button - Group Project Report || Button || . || . || Link to TT project report || [[File:Pane6.png|30px]] |
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| − | | 7 || WorkingTime Button - No Hours Project Report || Button || . || . || . || . | + | | 8 || WorkingTime Button - Person Report || Button || . || . || Links to a report of a users logged hours || [[File:Pane8.png|30px]] |
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| − | | 8 || WorkingTime Button - Person Report || Button || . || . || . || . | + | | 9 || WorkingTime Button - No Hours Person Report || Button || . || . || Link to TT main menu || [[File:Pane9.png|30px]] |
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| − | | 9 || WorkingTime Button - No Hours Person Report || Button || . || . || . || . | + | | 10 || WorkingTime Button - Full Margin Report || Button || . || . || Links to TT main menu || [[File:Pane10.png|30px]] |
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| − | | 10 || WorkingTime Button - Full Margin Report || Button || . || . || . || . | + | | 11 || WorkingTime Button - Security Group Report || Button || . || . || Links to a report in TT showing hours breakdown by security group || [[File:Pane11.png|30px]] |
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| − | | 11 || WorkingTime Button - Security Group Report || Button || . || . || . || . | + | | 12 || Billables Per Day Worklist || FusionChart || bar2d || intMargin, strDate || Calculates the margin for each day and displays it in a graph || [[File:Pane12.png|30px]] |
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| − | | 12 || Billables Per Day Worklist || FusionChart || bar2d || intMargin, strDate || . || . | + | | 13 || Worklist of Billables || FusionChart || line || intMargin, strDate || Trend report illustrating the margin earned, data pulled from TT module || [[File:Pane13.png|30px]] |
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| − | | 13 || Worklist of Billables || FusionChart || line || intMargin, strDate || . || . | + | | 14 || WorkingTime Button - Time Tracker Management || Button || . || . || Link to time tracker settings || [[File:Pane14.png|30px]] |
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| − | | 14 || WorkingTime Button - Time Tracker Management || Button || . || . || . || . | + | | 15 || WorkingTime Button - Pricing Management || Button || . || . || Link to the TT report by project || [[File:Pane15.png|30px]] |
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| − | | 15 || WorkingTime Button - Pricing Management || Button || . || . || . || . | + | | 16 || WorkingTime Button - Expenses Management || Button || . || . || Link to the expenses manager main menu || [[File:Pane16.png|30px]] |
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| − | | 16 || WorkingTime Button - Expenses Management || Button || . || . || . || . | + | | 17 || WorkingTime Button - Project Management || Button || . || . || Link to a TT report || [[File:Pane17.png|30px]] |
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| − | | 17 || WorkingTime Button - Project Management || Button || . || . || . || . | + | | 18 || WorkingTime Button - Person Management || Button || . || . || Links to the HR manager module main menu || [[File:Pane18.png|30px]] |
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| − | | 18 || WorkingTime Button - Person Management || Button || . || . || . || . | + | | 19 || WorkingTime Button - PO Management || Button || . || . || Links to the PO module main menu || [[File:Pane19.png|30px]] |
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| − | | 19 || WorkingTime Button - PO Management || Button || . || . || . || . | + | | 20 || WorkingTime Button - Security Management || Button || . || . || Links to the SAM UAM console || [[File:Pane20.png|30px]] |
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| − | | 20 || WorkingTime Button - Security Management || Button || . || . || . || . | + | | 21 || Outbound - Outcomes count || FusionChart || bar3d || intCount, strStatus || How many times the outcome has been used || [[File:Pane21.png|30px]] |
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| − | | 21 || Outbound - Outcomes count || FusionChart || bar3d || intCount, strStatus || . || . | + | | 22 || Outbound - Records by Agent || FusionChart || pie3d || intCount, strName || Breakdown of how many times each agent has saved a record || [[File:Pane22.png|30px]] |
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| − | | 22 || Outbound - Records by Agent || FusionChart || pie3d || intCount, strName || . || . | + | | 23 || Outbound - Contacts by Period || FusionChart || bar3d || intCount, strDate || Displays the number of CCLs || [[File:Pane23.png|30px]] |
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| − | | 23 || Outbound - Contacts by Period || FusionChart || bar3d || intCount, strDate || . || . | + | | 24 || Outbound - Button - Instant Visualisation || Button || . || . || Link to data profiling instant visualisation report || [[File:Pane24.png|30px]] |
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| − | | 24 || Outbound - Button - Instant Visualisation || Button || . || . || . || . | + | | 25 || Outbound - Button - Data Analysis || Button || . || . || Provides a link to the new "Instant Data Analytics" report in data profiling || [[File:Pane25.png|30px]] |
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| − | | 25 || Outbound - Button - Data Analysis || Button || . || . || . || . | + | | 26 || Outbound - Button - Outcome Statistics || Button || . || . || Link to the outcome breakdown report || [[File:Pane26.png|30px]] |
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| − | | 26 || Outbound - Button - Outcome Statistics || Button || . || . || . || . | + | | 27 || Outbound - Button - Activity Report || Button || . || . || Link to a report displaying the outcome breakdown and the AHT || [[File:Pane27.png|30px]] |
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| − | | 27 || Outbound - Button - Activity Report || Button || . || . || . || . | + | | 28 || Outbound - Button - Data Report || Button || . || . || Link to the "Data - by outcome, by time" report || [[File:Pane28.png|30px]] |
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| − | | 28 || Outbound - Button - Data Report || Button || . || . || . || . | + | | 29 || Outbound - Button - Customised Reports || Button || . || . || Links to a list of all customised groups || [[File:Pane29.png|30px]] |
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| − | | 29 || Outbound - Button - Customised Reports || Button || . || . || . || . | + | | 30 || Outbound - Button - Contact Analysis || Button || . || . || Links to a trend report showing the most popular contact times || [[File:Pane30.png|30px]] |
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| − | | 30 || Outbound - Button - Contact Analysis || Button || . || . || . || . | + | | 31 || Outbound - Activity Times || List || . || intId, strName, tmeTotal || Average activity time per user || [[File:Pane31.png|30px]] |
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| − | | 31 || Outbound - Activity Times || List || . || intId, strName, tmeTotal || . || . | + | | 32 || Outbound - Current Queue || Queue || . || . || Displays the outbound calling stack || [[File:Pane32.png|30px]] |
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| − | | 32 || Outbound - Current Queue || Queue || . || . || . || . | + | | 33 || Outbound - Complete Vs. Incomplete || FusionChart || pie3d || intTotal, strType || breakdown of how many incomplete and complete outcomes have been used || [[File:Pane33.png|30px]] |
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| − | | 33 || Outbound - Complete Vs. Incomplete || FusionChart || pie3d || intTotal, strType || . || . | + | | 34 || Outbound - Button - Set Queue || Button || . || . || Links to the "set the current working outcome" page || [[File:Pane34.png|30px]] |
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| − | | 34 || Outbound - Button - Set Queue || Button || . || . || . || . | + | | 35 || Outbound - Button - Call backs || Button || . || . || Links to the reminders for the form || [[File:Pane35.png|30px]] |
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| − | | 35 || Outbound - Button - Call backs || Button || . || . || . || . | + | | 36 || Taken to Process || Button || . || . || Link to a worklist of all records in progress || [[File:Pane36.png|30px]] |
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| − | | 36 || Taken to Process || Button || . || . || . || . | + | | 37 || Outbound - Button - Load More Data || Button || . || . || Links to the data import function in form management || [[File:Pane37.png|30px]] |
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| − | | 37 || Outbound - Button - Load More Data || Button || . || . || . || . | + | | 38 || Outbound - Button - Manage Form || Button || . || . || Opens up the form console || [[File:Pane38.png|30px]] |
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| − | | 38 || Outbound - Button - Manage Form || Button || . || . || . || . | + | | 39 || Outbound - Button - Manage Custom Groups || Button || . || . || Link to the outbound cutomised group setup || [[File:Pane39.png|30px]] |
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| − | | 39 || Outbound - Button - Manage Custom Groups || Button || . || . || . || . | + | | 40 || Outbound - Button - Dialler Integration || Button || . || . || Link to the wixi on dialler integration || [[File:Pane40.png|30px]] |
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| − | | 40 || Outbound - Button - Dialler Integration || Button || . || . || . || . | + | | 41 || Membership - Member Types || FusionChart || bar3d || intTotal, strType || Breakdown of all member types on a form, data is pulled from a membership configuration || [[File:Pane41.png|30px]] |
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| − | | 41 || Membership - Member Types || FusionChart || bar3d || intTotal, strType || . || . | + | | 42 || Membership - Paid Unpaid || FusionChart || pie3d || intTotal, strType || Breakdown of paid and unpaid members || [[File:Pane42.png|30px]] |
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| − | | 42 || Membership - Paid Unpaid || FusionChart || pie3d || intTotal, strType || . || . | + | | 43 || Membership - Member Search || HTML || . || . || search screen to search for records in the form || [[File:Pane43.png|30px]] |
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| − | | 43 || Membership - Member Search || HTML || . || . || . || . | + | | 44 || Membership - Button - Data Analysis || Button || . || . || Link to the instant data analytics report in data profiling || [[File:Pane44.png|30px]] |
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| − | | 44 || Membership - Button - Data Analysis || Button || . || . || . || . | + | | 45 || Membership - Button - Instant Visualisation || Button || . || . || Link to the instant visualisations report in data profiling || [[File:Pane45.png|30px]] |
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| − | | 45 || Membership - Button - Instant Visualisation || Button || . || . || . || . | + | | 46 || Membership - Button - Contact Statistics || Button || . || . || Links to the outcome breakdown and AHT info || [[File:Pane46.png|30px]] |
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| − | | 46 || Membership - Button - Contact Statistics || Button || . || . || . || . | + | | 47 || Membership - Button - Contact by Team || Button || . || . || Links to the team outbound calling report || [[File:Pane47.png|30px]] |
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| − | | 47 || Membership - Button - Contact by Team || Button || . || . || . || . | + | | 48 || Membership - Button - Contact Pattern || Button || . || . || Link to a trend report on contact times || [[File:Pane48.png|30px]] |
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| − | | 48 || Membership - Button - Contact Pattern || Button || . || . || . || . | + | | 49 || Membership - Button - Group Communications - SMS || Button || . || . || Link to the SMS campaign send functionality || [[File:Pane49.png|30px]] |
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| − | | 49 || Membership - Button - Group Communications - SMS || Button || . || . || . || . | + | | 50 || Membership - Button - Group Communications - Email || Button || . || . || Link to the email campaign send functionality || [[File:Pane50.png|30px]] |
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| − | | 50 || Membership - Button - Group Communications - Email || Button || . || . || . || . | + | | 51 || Security - Departments Breakdown || FusionChart || pie2d || intTotal, strName || Percentage breakdown of how many users are in each department || [[File:Pane51.png|30px]] |
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| − | | 51 || Security - Departments Breakdown || FusionChart || pie2d || intTotal, strName || . || . | + | | 52 || Security - Role Breakdown || FusionChart || pie2d || intTotal, strName || Percentage breakdown of users assigned to each role || [[File:Pane52.png|30px]] |
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| − | | 52 || Security - Role Breakdown || FusionChart || pie2d || intTotal, strName || . || . | + | | 53 || Security - Lockouts || List || pie2d || strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime || List of current locked out users || [[File:Pane53.png|30px]] |
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| − | | 53 || Security - Lockouts || List || pie2d || strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime || . || . | + | | 54 || Security - Last IPs || List || . || intCount,strIPAddress || List of all IPs registered and number of hits from each || [[File:Pane54.png|30px]] |
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| − | | 54 || Security - Last IPs || List || . || intCount,strIPAddress || . || . | + | | 55 || Security - Last Logins || List || . || strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime || date and time of a user's last login || [[File:Pane55.png|30px]] |
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| − | | 55 || Security - Last Logins || List || . || strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime || . || . | + | | 56 || Security - Button - User Status Report || Button || . || . || Links to the user status report in SAM || [[File:Pane56.png|30px]] |
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| − | | 56 || Security - Button - User Status Report || Button || . || . || . || . | + | | 57 || Security - Button - Organogram || Button || . || . || Links to the security organogram || [[File:Pane57.png|30px]] |
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| − | | 57 || Security - Button - Organogram || Button || . || . || . || . | + | | 58 || Security - Button - Failed Logins || Button || . || . || Link to the failed login report in SAM || [[File:Pane58.png|30px]] |
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| − | | 58 || Security - Button - Failed Logins || Button || . || . || . || . | + | | 59 || Security - Button - IP Report || Button || . || . || Link to the API login report in SAM || [[File:Pane59.png|30px]] |
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| − | | 59 || Security - Button - IP Report || Button || . || . || . || . | + | | 60 || Security - Button - Security Events || Button || . || . || Link to the security audit log in SAM || [[File:Pane60.png|30px]] |
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| − | | 60 || Security - Button - Security Events || Button || . || . || . || . | + | | 61 || Security - Button - Master Settings || Button || . || . || Link to basic system information || [[File:Pane61.png|30px]] |
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| − | | 61 || Security - Button - Master Settings || Button || . || . || . || . | + | | 62 || Security - Security Events || List || . || dteArticleView_DateTime, strUsername, strArticleView_Type, strArticleView_Comments || Displays the first few items of the system events audit trail || [[File:Pane62.png|30px]] |
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| − | | 62 || Security - Security Events || List || . || dteArticleView_DateTime, strUsername, strArticleView_Type, strArticleView_Comments || . || . | + | | 63 || Security - New Users || List || . || strClient_Firstname, strClient_Surname, dteClient_DateCreated || List of new users and when they were created || [[File:Pane63.png|30px]] |
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| − | | 63 || Security - New Users || List || . || strClient_Firstname, strClient_Surname, dteClient_DateCreated || . || . | + | | 64 || Prebuild - Company - New This Month || Value || . || intTotal || The number of new records in the company form || [[File:Pane64.png|30px]] |
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| − | | 64 || Prebuild - Company - New This Month || Value || . || intTotal || . || . | + | | 65 || Prebuild - Company - Pie by Owner || FusionChart || pie2d || intCount, strName || Pie chart based on owner field || [[File:Pane65.png|30px]] |
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| − | | 65 || Prebuild - Company - Pie by Owner || FusionChart || pie2d || intCount, strName || . || . | + | | 66 || Prebuild - Company - Pie by Geographic Region || FusionChart || pie2d || intCount, strName || Pie chart showing breakdown of the region field || [[File:Pane66.png|30px]] |
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| − | | 66 || Prebuild - Company - Pie by Geographic Region || FusionChart || pie2d || intCount, strName || . || . | + | | 67 || Prebuild - Company - Pie by Industry || FusionChart || pie2d || intCount, strName || Breakdown of the industry field || [[File:Pane67.png|30px]] |
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| − | | 67 || Prebuild - Company - Pie by Industry || FusionChart || pie2d || intCount, strName || . || . | + | | 68 || Company - Worklist - My Companies || Button || . || . || Link to personal worklist of records to action || [[File:Pane68.png|30px]] |
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| − | | 68 || Company - Worklist - My Companies || Button || . || . || . || . | + | | 69 || Company - List - Most Recent || List || . || intId, strName, strLast_Modified, dteWhen || List of the most recently added companies || [[File:Pane69.png|30px]] |
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| − | | 69 || Company - List - Most Recent || List || . || intId, strName, strLast_Modified, dteWhen || . || . | + | | 70 || Prebuild - Company - Button - Form Edit || Button || . || . || Link to the form console || [[File:Pane70.png|30px]] |
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| − | | 70 || Prebuild - Company - Button - Form Edit || Button || . || . || . || . | + | | 71 || Prebuild - Company - Management || Button || . || . || Link to the prebuild manager || [[File:Pane71.png|30px]] |
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| − | | 71 || Prebuild - Company - Management || Button || . || . || . || . | + | | 72 || Prebuild - Company - Button - Lookup Company || Button || . || . || Link to search function for looking up records || [[File:Pane72.png|30px]] |
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| − | | 72 || Prebuild - Company - Button - Lookup Company || Button || . || . || . || . | + | | 73 || Prebuild - Company - GoogleMap || GoogleMap || . || . || Displays a map on screen with all the companies pin pointed || [[File:Pane73.png|30px]] |
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| − | | 73 || Prebuild - Company - GoogleMap || GoogleMap || . || . || . || . | + | | 74 || Prebuild - Contact - New This Month || Value || . || intTotal || Raw count of new contacts || [[File:Pane74.png|30px]] |
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| − | | 74 || Prebuild - Contact - New This Month || Value || . || intTotal || . || . | + | | 75 || Prebuild - Contact - Pie by Owner || FusionChart || pie2d || intCount, strName || Breakdown of the contact owners || [[File:Pane75.png|30px]] |
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| − | | 75 || Prebuild - Contact - Pie by Owner || FusionChart || pie2d || intCount, strName || . || . | + | | 76 || Prebuild - Contact - Oldest Callbacks || List || . || strName, dteReminder, strComment, dteLogged || List of all callbacks sorted by date || [[File:Pane76.png|30px]] |
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| − | | 76 || Prebuild - Contact - Oldest Callbacks || List || . || strName, dteReminder, strComment, dteLogged || . || . | + | | 77 || Prebuild - Contact - My Contacts || Button || . || . || Link to personal worklist of contact records || [[File:Pane77.png|30px]] |
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| − | | 77 || Prebuild - Contact - My Contacts || Button || . || . || . || . | + | | 78 || Prebuild - Contact - Button - Lookup Contact || Button || . || . || Link to the look up a record page for the contacts form || [[File:Pane78.png|30px]] |
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| − | | 78 || Prebuild - Contact - Button - Lookup Contact || Button || . || . || . || . | + | | 79 || Prebuild - Contact - List - Most Recent || List || . || intId, strFirstName, strSurname, strEmail, strOwner, dteWhen || List of most recently added contacts || [[File:Pane79.png|30px]] |
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| − | | 79 || Prebuild - Contact - List - Most Recent || List || . || intId, strFirstName, strSurname, strEmail, strOwner, dteWhen || . || . | + | | 80 || Prebuild - Contact - Contacts this month || FusionChart || bar3d || intCount, strName || Breakdown of number of contacts added by each user || [[File:Pane80.png|30px]] |
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| − | | 80 || Prebuild - Contact - Contacts this month || FusionChart || bar3d || intCount, strName || . || . | + | | 81 || Prebuild - Opportunity - Funnel || PipeFunnel || . || . || The status of each opportunity and where they are in pipeline || [[File:Pane81.png|30px]] |
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| − | | 81 || Prebuild - Opportunity - Funnel || PipeFunnel || . || . || . || . | + | | 82 || Prebuild - Opportunity - Sales History || FusionChart || line || intTotal, strDate || Trend line chart of the value of the opportunities || [[File:Pane82.png|30px]] |
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| − | | 82 || Prebuild - Opportunity - Sales History || FusionChart || line || intTotal, strDate || . || . | + | | 83 || Prebuild - Opportunity - 90 day Score >= 75% || List || . || intTotal, strName || List of viable opportunities || [[File:Pane83.png|30px]] |
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| − | | 83 || Prebuild - Opportunity - 90 day Score >= 75% || List || . || intTotal, strName || . || . | + | | 84 || Prebuild - Opportunity - Soon to drop || List || . || intId, intTotal, strName, strOwner, strWhen || List of opportunities, the soon to drop is calculated from form fields || [[File:Pane84.png|30px]] |
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| − | | 84 || Prebuild - Opportunity - Soon to drop || List || . || intId, intTotal, strName, strOwner, strWhen || . || . | + | | 85 || Prebuild - Opportunity - All Opportunities || Button || . || . || Link to a worklist of all opportunities || [[File:Pane85.png|30px]] |
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| − | | 85 || Prebuild - Opportunity - All Opportunities || Button || . || . || . || . | + | | 86 || Prebuild - Opportunity - My Opportunities || Button || . || . || Link to a personal worklist of opportunities || [[File:Pane86.png|30px]] |
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| − | | 86 || Prebuild - Opportunity - My Opportunities || Button || . || . || . || . | + | | 87 || Mailbox - New Arrivals - Today || Value || . || intCount || Number of new emails received by day || [[File:Pane87.png|30px]] |
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| − | | 87 || Mailbox - New Arrivals - Today || Value || . || intCount || . || . | + | | 88 || Mailbox - New Arrivals - Longest Wait || Value || . || strWait || Longest wait for an email to be actioned || [[File:Pane88.png|30px]] |
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| − | | 88 || Mailbox - New Arrivals - Longest Wait || Value || . || strWait || . || . | + | | 89 || Prebuild - Mailbox - Incomplete Cases || Value || . || intCount || The number of unactioned emails || [[File:Pane89.png|30px]] |
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| − | | 89 || Prebuild - Mailbox - Incomplete Cases || Value || . || intCount || . || . | + | | 90 || Prebuild - Mailbox - Open Case Longest Wait || Value || . || strWait || The longest wait for an email to be actioned || [[File:Pane90.png|30px]] |
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| − | | 90 || Prebuild - Mailbox - Open Case Longest Wait || Value || . || strWait || . || . | + | | 91 || Prebuild - Mailbox - Closed This Week || Value || . || intCount || How many emails have been closed since the start of the week || [[File:Pane91.png|30px]] |
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| − | | 91 || Prebuild - Mailbox - Closed This Week || Value || . || intCount || . || . | + | | 92 || Prebuild - Mailbox - Button - Open Cases || Button || . || . || Link to all the emails that need to be actioned || [[File:Pane92.png|30px]] |
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| − | | 92 || Prebuild - Mailbox - Buttton - Open Cases || Button || . || . || . || . | + | | 93 || Prebuild - Mailbox - Button - Activity Times Last 30 Days || Button || . || . || Link to the activity report, displays AHTs || [[File:Pane93.png|30px]] |
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| − | | 93 || Prebuild - Mailbox - Button - Activity Times Last 30 Days || Button || . || . || . || . | + | | 94 || Prebuild - Mailbox - Lookup BEmail || Button || . || . || Link to the form lookup screen || [[File:Pane94.png|30px]] |
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| − | | 94 || Prebuild - Mailbox - Lookup BEmail || Button || . || . || . || . | + | | 95 || Prebuild - Mailbox - My BEmails || Button || . || . || Link to personal worklist of bemails to action || [[File:Pane95.png|30px]] |
| | |- | | |- |
| − | | 95 || Prebuild - Mailbox - My BEmails || Button || . || . || . || . | + | | 96 || Prebuild - Mailbox - New cases opened by day || FusionChart || line || intTotal, strDate || Trend line chart of the number of new bemails per day || [[File:Pane96.png|30px]] |
| | |- | | |- |
| − | | 96 || Prebuild - Mailbox - New cases opened by day || FusionChart || line || intTotal, strDate || . || . | + | | 97 || Mailbox - Prebuild - Processed by day || FusionChart || bar3d || intTotal, strDate || A count of how many records are processed each day || [[File:Pane97.png|30px]] |
| | |- | | |- |
| − | | 97 || Mailbox - Prebuild - Processed by day || FusionChart || bar3d || intTotal, strDate || . || .
| + | | 98 || Prebuild - Mailbox - Cases by agent for last 7 days || FusionChart || pie2d || intTotal, strAgent || Breakdown of the users actioning the records || [[File:Pane98.png|30px]] |
| − | |-
| |
| − | | 98 || Prebuild - Mailbox - Cases by agent for last 7 days || FusionChart || pie2d || intTotal, strAgent || . || . | |
| | |- | | |- |
| | |} | | |} |
bxp has a library of prebuilt panes which can be used by clients to create customised dashboards. The below list is a master list of every pane available. To use a pane, add the pane ID to a layout.
| Id
|
Pane
|
Render As
|
Chart Type
|
Key Fields
|
Description
|
Snapshot
|
| 1 |
Dashboards - Default Holding Message |
HTML |
. |
. |
Introductory text |
|
| 2 |
Work by Project This Month |
FusionChart |
pie3d |
intTotal, strProject_Name |
Linked to the time tracker module and project management module. provides a project breakdown |
|
| 3 |
Hours Breakdown by Person ( This Month ) |
FusionChart |
pie3d |
intTotal, strName |
Breakdown of hours logged by users in the time tracker module |
|
| 5 |
WorkingTime Button - Project Report |
Button |
. |
. |
Links to the project management module |
|
| 6 |
WorkingTime Button - Group Project Report |
Button |
. |
. |
Link to TT project report |
|
| 8 |
WorkingTime Button - Person Report |
Button |
. |
. |
Links to a report of a users logged hours |
|
| 9 |
WorkingTime Button - No Hours Person Report |
Button |
. |
. |
Link to TT main menu |
|
| 10 |
WorkingTime Button - Full Margin Report |
Button |
. |
. |
Links to TT main menu |
|
| 11 |
WorkingTime Button - Security Group Report |
Button |
. |
. |
Links to a report in TT showing hours breakdown by security group |
|
| 12 |
Billables Per Day Worklist |
FusionChart |
bar2d |
intMargin, strDate |
Calculates the margin for each day and displays it in a graph |
|
| 13 |
Worklist of Billables |
FusionChart |
line |
intMargin, strDate |
Trend report illustrating the margin earned, data pulled from TT module |
|
| 14 |
WorkingTime Button - Time Tracker Management |
Button |
. |
. |
Link to time tracker settings |
|
| 15 |
WorkingTime Button - Pricing Management |
Button |
. |
. |
Link to the TT report by project |
|
| 16 |
WorkingTime Button - Expenses Management |
Button |
. |
. |
Link to the expenses manager main menu |
|
| 17 |
WorkingTime Button - Project Management |
Button |
. |
. |
Link to a TT report |
|
| 18 |
WorkingTime Button - Person Management |
Button |
. |
. |
Links to the HR manager module main menu |
|
| 19 |
WorkingTime Button - PO Management |
Button |
. |
. |
Links to the PO module main menu |
|
| 20 |
WorkingTime Button - Security Management |
Button |
. |
. |
Links to the SAM UAM console |
|
| 21 |
Outbound - Outcomes count |
FusionChart |
bar3d |
intCount, strStatus |
How many times the outcome has been used |
|
| 22 |
Outbound - Records by Agent |
FusionChart |
pie3d |
intCount, strName |
Breakdown of how many times each agent has saved a record |
|
| 23 |
Outbound - Contacts by Period |
FusionChart |
bar3d |
intCount, strDate |
Displays the number of CCLs |
|
| 24 |
Outbound - Button - Instant Visualisation |
Button |
. |
. |
Link to data profiling instant visualisation report |
|
| 25 |
Outbound - Button - Data Analysis |
Button |
. |
. |
Provides a link to the new "Instant Data Analytics" report in data profiling |
|
| 26 |
Outbound - Button - Outcome Statistics |
Button |
. |
. |
Link to the outcome breakdown report |
|
| 27 |
Outbound - Button - Activity Report |
Button |
. |
. |
Link to a report displaying the outcome breakdown and the AHT |
|
| 28 |
Outbound - Button - Data Report |
Button |
. |
. |
Link to the "Data - by outcome, by time" report |
|
| 29 |
Outbound - Button - Customised Reports |
Button |
. |
. |
Links to a list of all customised groups |
|
| 30 |
Outbound - Button - Contact Analysis |
Button |
. |
. |
Links to a trend report showing the most popular contact times |
|
| 31 |
Outbound - Activity Times |
List |
. |
intId, strName, tmeTotal |
Average activity time per user |
|
| 32 |
Outbound - Current Queue |
Queue |
. |
. |
Displays the outbound calling stack |
|
| 33 |
Outbound - Complete Vs. Incomplete |
FusionChart |
pie3d |
intTotal, strType |
breakdown of how many incomplete and complete outcomes have been used |
|
| 34 |
Outbound - Button - Set Queue |
Button |
. |
. |
Links to the "set the current working outcome" page |
|
| 35 |
Outbound - Button - Call backs |
Button |
. |
. |
Links to the reminders for the form |
|
| 36 |
Taken to Process |
Button |
. |
. |
Link to a worklist of all records in progress |
|
| 37 |
Outbound - Button - Load More Data |
Button |
. |
. |
Links to the data import function in form management |
|
| 38 |
Outbound - Button - Manage Form |
Button |
. |
. |
Opens up the form console |
|
| 39 |
Outbound - Button - Manage Custom Groups |
Button |
. |
. |
Link to the outbound cutomised group setup |
|
| 40 |
Outbound - Button - Dialler Integration |
Button |
. |
. |
Link to the wixi on dialler integration |
|
| 41 |
Membership - Member Types |
FusionChart |
bar3d |
intTotal, strType |
Breakdown of all member types on a form, data is pulled from a membership configuration |
|
| 42 |
Membership - Paid Unpaid |
FusionChart |
pie3d |
intTotal, strType |
Breakdown of paid and unpaid members |
|
| 43 |
Membership - Member Search |
HTML |
. |
. |
search screen to search for records in the form |
|
| 44 |
Membership - Button - Data Analysis |
Button |
. |
. |
Link to the instant data analytics report in data profiling |
|
| 45 |
Membership - Button - Instant Visualisation |
Button |
. |
. |
Link to the instant visualisations report in data profiling |
|
| 46 |
Membership - Button - Contact Statistics |
Button |
. |
. |
Links to the outcome breakdown and AHT info |
|
| 47 |
Membership - Button - Contact by Team |
Button |
. |
. |
Links to the team outbound calling report |
|
| 48 |
Membership - Button - Contact Pattern |
Button |
. |
. |
Link to a trend report on contact times |
|
| 49 |
Membership - Button - Group Communications - SMS |
Button |
. |
. |
Link to the SMS campaign send functionality |
|
| 50 |
Membership - Button - Group Communications - Email |
Button |
. |
. |
Link to the email campaign send functionality |
|
| 51 |
Security - Departments Breakdown |
FusionChart |
pie2d |
intTotal, strName |
Percentage breakdown of how many users are in each department |
|
| 52 |
Security - Role Breakdown |
FusionChart |
pie2d |
intTotal, strName |
Percentage breakdown of users assigned to each role |
|
| 53 |
Security - Lockouts |
List |
pie2d |
strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime |
List of current locked out users |
|
| 54 |
Security - Last IPs |
List |
. |
intCount,strIPAddress |
List of all IPs registered and number of hits from each |
|
| 55 |
Security - Last Logins |
List |
. |
strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime |
date and time of a user's last login |
|
| 56 |
Security - Button - User Status Report |
Button |
. |
. |
Links to the user status report in SAM |
|
| 57 |
Security - Button - Organogram |
Button |
. |
. |
Links to the security organogram |
|
| 58 |
Security - Button - Failed Logins |
Button |
. |
. |
Link to the failed login report in SAM |
|
| 59 |
Security - Button - IP Report |
Button |
. |
. |
Link to the API login report in SAM |
|
| 60 |
Security - Button - Security Events |
Button |
. |
. |
Link to the security audit log in SAM |
|
| 61 |
Security - Button - Master Settings |
Button |
. |
. |
Link to basic system information |
|
| 62 |
Security - Security Events |
List |
. |
dteArticleView_DateTime, strUsername, strArticleView_Type, strArticleView_Comments |
Displays the first few items of the system events audit trail |
|
| 63 |
Security - New Users |
List |
. |
strClient_Firstname, strClient_Surname, dteClient_DateCreated |
List of new users and when they were created |
|
| 64 |
Prebuild - Company - New This Month |
Value |
. |
intTotal |
The number of new records in the company form |
|
| 65 |
Prebuild - Company - Pie by Owner |
FusionChart |
pie2d |
intCount, strName |
Pie chart based on owner field |
|
| 66 |
Prebuild - Company - Pie by Geographic Region |
FusionChart |
pie2d |
intCount, strName |
Pie chart showing breakdown of the region field |
|
| 67 |
Prebuild - Company - Pie by Industry |
FusionChart |
pie2d |
intCount, strName |
Breakdown of the industry field |
|
| 68 |
Company - Worklist - My Companies |
Button |
. |
. |
Link to personal worklist of records to action |
|
| 69 |
Company - List - Most Recent |
List |
. |
intId, strName, strLast_Modified, dteWhen |
List of the most recently added companies |
|
| 70 |
Prebuild - Company - Button - Form Edit |
Button |
. |
. |
Link to the form console |
|
| 71 |
Prebuild - Company - Management |
Button |
. |
. |
Link to the prebuild manager |
|
| 72 |
Prebuild - Company - Button - Lookup Company |
Button |
. |
. |
Link to search function for looking up records |
|
| 73 |
Prebuild - Company - GoogleMap |
GoogleMap |
. |
. |
Displays a map on screen with all the companies pin pointed |
|
| 74 |
Prebuild - Contact - New This Month |
Value |
. |
intTotal |
Raw count of new contacts |
|
| 75 |
Prebuild - Contact - Pie by Owner |
FusionChart |
pie2d |
intCount, strName |
Breakdown of the contact owners |
|
| 76 |
Prebuild - Contact - Oldest Callbacks |
List |
. |
strName, dteReminder, strComment, dteLogged |
List of all callbacks sorted by date |
|
| 77 |
Prebuild - Contact - My Contacts |
Button |
. |
. |
Link to personal worklist of contact records |
|
| 78 |
Prebuild - Contact - Button - Lookup Contact |
Button |
. |
. |
Link to the look up a record page for the contacts form |
|
| 79 |
Prebuild - Contact - List - Most Recent |
List |
. |
intId, strFirstName, strSurname, strEmail, strOwner, dteWhen |
List of most recently added contacts |
|
| 80 |
Prebuild - Contact - Contacts this month |
FusionChart |
bar3d |
intCount, strName |
Breakdown of number of contacts added by each user |
|
| 81 |
Prebuild - Opportunity - Funnel |
PipeFunnel |
. |
. |
The status of each opportunity and where they are in pipeline |
|
| 82 |
Prebuild - Opportunity - Sales History |
FusionChart |
line |
intTotal, strDate |
Trend line chart of the value of the opportunities |
|
| 83 |
Prebuild - Opportunity - 90 day Score >= 75% |
List |
. |
intTotal, strName |
List of viable opportunities |
|
| 84 |
Prebuild - Opportunity - Soon to drop |
List |
. |
intId, intTotal, strName, strOwner, strWhen |
List of opportunities, the soon to drop is calculated from form fields |
|
| 85 |
Prebuild - Opportunity - All Opportunities |
Button |
. |
. |
Link to a worklist of all opportunities |
|
| 86 |
Prebuild - Opportunity - My Opportunities |
Button |
. |
. |
Link to a personal worklist of opportunities |
|
| 87 |
Mailbox - New Arrivals - Today |
Value |
. |
intCount |
Number of new emails received by day |
|
| 88 |
Mailbox - New Arrivals - Longest Wait |
Value |
. |
strWait |
Longest wait for an email to be actioned |
|
| 89 |
Prebuild - Mailbox - Incomplete Cases |
Value |
. |
intCount |
The number of unactioned emails |
|
| 90 |
Prebuild - Mailbox - Open Case Longest Wait |
Value |
. |
strWait |
The longest wait for an email to be actioned |
|
| 91 |
Prebuild - Mailbox - Closed This Week |
Value |
. |
intCount |
How many emails have been closed since the start of the week |
|
| 92 |
Prebuild - Mailbox - Button - Open Cases |
Button |
. |
. |
Link to all the emails that need to be actioned |
|
| 93 |
Prebuild - Mailbox - Button - Activity Times Last 30 Days |
Button |
. |
. |
Link to the activity report, displays AHTs |
|
| 94 |
Prebuild - Mailbox - Lookup BEmail |
Button |
. |
. |
Link to the form lookup screen |
|
| 95 |
Prebuild - Mailbox - My BEmails |
Button |
. |
. |
Link to personal worklist of bemails to action |
|
| 96 |
Prebuild - Mailbox - New cases opened by day |
FusionChart |
line |
intTotal, strDate |
Trend line chart of the number of new bemails per day |
|
| 97 |
Mailbox - Prebuild - Processed by day |
FusionChart |
bar3d |
intTotal, strDate |
A count of how many records are processed each day |
|
| 98 |
Prebuild - Mailbox - Cases by agent for last 7 days |
FusionChart |
pie2d |
intTotal, strAgent |
Breakdown of the users actioning the records |
|