bxp has a library of prebuilt panes which can be used by clients to create customised dashboards. The below list is a master list of every pane available. To use a pane, add the pane ID to a layout.
Id
|
Pane
|
Render As
|
Chart Type
|
Key Fields
|
Description
|
Snapshot
|
1 |
Dashboards - Default Holding Message |
HTML |
. |
. |
Introductory text |
|
2 |
Work by Project This Month |
FusionChart |
pie3d |
intTotal, strProject_Name |
Linked to the time tracker module and project management module. provides a project breakdown |
|
3 |
Hours Breakdown by Person ( This Month ) |
FusionChart |
pie3d |
intTotal, strName |
Breakdown of hours logged by users in the time tracker module |
|
5 |
WorkingTime Button - Project Report |
Button |
. |
. |
Links to the project management module |
|
6 |
WorkingTime Button - Group Project Report |
Button |
. |
. |
Link to TT project report |
|
8 |
WorkingTime Button - Person Report |
Button |
. |
. |
Links to a report of a users logged hours |
|
9 |
WorkingTime Button - No Hours Person Report |
Button |
. |
. |
Link to TT main menu |
|
10 |
WorkingTime Button - Full Margin Report |
Button |
. |
. |
Links to TT main menu |
|
11 |
WorkingTime Button - Security Group Report |
Button |
. |
. |
Links to a report in TT showing hours breakdown by security group |
|
12 |
Billables Per Day Worklist |
FusionChart |
bar2d |
intMargin, strDate |
Calculates the margin for each day and displays it in a graph |
|
13 |
Worklist of Billables |
FusionChart |
line |
intMargin, strDate |
Trend report illustrating the margin earned, data pulled from TT module |
|
14 |
WorkingTime Button - Time Tracker Management |
Button |
. |
. |
Link to time tracker settings |
|
15 |
WorkingTime Button - Pricing Management |
Button |
. |
. |
Link to the TT report by project |
|
16 |
WorkingTime Button - Expenses Management |
Button |
. |
. |
Link to the expenses manager main menu |
|
17 |
WorkingTime Button - Project Management |
Button |
. |
. |
Link to a TT report |
|
18 |
WorkingTime Button - Person Management |
Button |
. |
. |
Links to the HR manager module main menu |
|
19 |
WorkingTime Button - PO Management |
Button |
. |
. |
Links to the PO module main menu |
|
20 |
WorkingTime Button - Security Management |
Button |
. |
. |
Links to the SAM UAM console |
|
21 |
Outbound - Outcomes count |
FusionChart |
bar3d |
intCount, strStatus |
How many times the outcome has been used |
|
22 |
Outbound - Records by Agent |
FusionChart |
pie3d |
intCount, strName |
Breakdown of how many times each agent has saved a record |
|
23 |
Outbound - Contacts by Period |
FusionChart |
bar3d |
intCount, strDate |
Displays the number of CCLs |
|
24 |
Outbound - Button - Instant Visualisation |
Button |
. |
. |
Link to data profiling instant visualisation report |
|
25 |
Outbound - Button - Data Analysis |
Button |
. |
. |
Provides a link to the new "Instant Data Analytics" report in data profiling |
|
26 |
Outbound - Button - Outcome Statistics |
Button |
. |
. |
Link to the outcome breakdown report |
|
27 |
Outbound - Button - Activity Report |
Button |
. |
. |
Link to a report displaying the outcome breakdown and the AHT |
|
28 |
Outbound - Button - Data Report |
Button |
. |
. |
Link to the "Data - by outcome, by time" report |
|
29 |
Outbound - Button - Customised Reports |
Button |
. |
. |
Links to a list of all customised groups |
|
30 |
Outbound - Button - Contact Analysis |
Button |
. |
. |
Links to a trend report showing the most popular contact times |
|
31 |
Outbound - Activity Times |
List |
. |
intId, strName, tmeTotal |
Average activity time per user |
|
32 |
Outbound - Current Queue |
Queue |
. |
. |
Displays the outbound calling stack |
|
33 |
Outbound - Complete Vs. Incomplete |
FusionChart |
pie3d |
intTotal, strType |
breakdown of how many incomplete and complete outcomes have been used |
|
34 |
Outbound - Button - Set Queue |
Button |
. |
. |
Links to the "set the current working outcome" page |
|
35 |
Outbound - Button - Call backs |
Button |
. |
. |
Links to the reminders for the form |
|
36 |
Taken to Process |
Button |
. |
. |
Link to a worklist of all records in progress |
|
37 |
Outbound - Button - Load More Data |
Button |
. |
. |
Links to the data import function in form management |
|
38 |
Outbound - Button - Manage Form |
Button |
. |
. |
Opens up the form console |
|
39 |
Outbound - Button - Manage Custom Groups |
Button |
. |
. |
Link to the outbound cutomised group setup |
|
40 |
Outbound - Button - Dialler Integration |
Button |
. |
. |
Link to the wixi on dialler integration |
|
41 |
Membership - Member Types |
FusionChart |
bar3d |
intTotal, strType |
Breakdown of all member types on a form, data is pulled from a membership configuration |
|
42 |
Membership - Paid Unpaid |
FusionChart |
pie3d |
intTotal, strType |
Breakdown of paid and unpaid members |
|
43 |
Membership - Member Search |
HTML |
. |
. |
search screen to search for records in the form |
|
44 |
Membership - Button - Data Analysis |
Button |
. |
. |
Link to the instant data analytics report in data profiling |
|
45 |
Membership - Button - Instant Visualisation |
Button |
. |
. |
Link to the instant visualisations report in data profiling |
|
46 |
Membership - Button - Contact Statistics |
Button |
. |
. |
Links to the outcome breakdown and AHT info |
|
47 |
Membership - Button - Contact by Team |
Button |
. |
. |
Links to the team outbound calling report |
|
48 |
Membership - Button - Contact Pattern |
Button |
. |
. |
Link to a trend report on contact times |
|
49 |
Membership - Button - Group Communications - SMS |
Button |
. |
. |
Link to the SMS campaign send functionality |
|
50 |
Membership - Button - Group Communications - Email |
Button |
. |
. |
Link to the email campaign send functionality |
|
51 |
Security - Departments Breakdown |
FusionChart |
pie2d |
intTotal, strName |
Percentage breakdown of how many users are in each department |
|
52 |
Security - Role Breakdown |
FusionChart |
pie2d |
intTotal, strName |
Percentage breakdown of users assigned to each role |
|
53 |
Security - Lockouts |
List |
pie2d |
strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime |
List of current locked out users |
|
54 |
Security - Last IPs |
List |
. |
intCount,strIPAddress |
List of all IPs registered and number of hits from each |
|
55 |
Security - Last Logins |
List |
. |
strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime |
date and time of a user's last login |
|
56 |
Security - Button - User Status Report |
Button |
. |
. |
Links to the user status report in SAM |
|
57 |
Security - Button - Organogram |
Button |
. |
. |
Links to the security organogram |
|
58 |
Security - Button - Failed Logins |
Button |
. |
. |
Link to the failed login report in SAM |
|
59 |
Security - Button - IP Report |
Button |
. |
. |
Link to the API login report in SAM |
|
60 |
Security - Button - Security Events |
Button |
. |
. |
Link to the security audit log in SAM |
|
61 |
Security - Button - Master Settings |
Button |
. |
. |
Link to basic system information |
|
62 |
Security - Security Events |
List |
. |
dteArticleView_DateTime, strUsername, strArticleView_Type, strArticleView_Comments |
Displays the first few items of the system events audit trail |
|
63 |
Security - New Users |
List |
. |
strClient_Firstname, strClient_Surname, dteClient_DateCreated |
List of new users and when they were created |
|
64 |
Prebuild - Company - New This Month |
Value |
. |
intTotal |
The number of new records in the company form |
|
65 |
Prebuild - Company - Pie by Owner |
FusionChart |
pie2d |
intCount, strName |
Pie chart based on owner field |
|
66 |
Prebuild - Company - Pie by Geographic Region |
FusionChart |
pie2d |
intCount, strName |
Pie chart showing breakdown of the region field |
|
67 |
Prebuild - Company - Pie by Industry |
FusionChart |
pie2d |
intCount, strName |
Breakdown of the industry field |
|
68 |
Company - Worklist - My Companies |
Button |
. |
. |
Link to personal worklist of records to action |
|
69 |
Company - List - Most Recent |
List |
. |
intId, strName, strLast_Modified, dteWhen |
List of the most recently added companies |
|
70 |
Prebuild - Company - Button - Form Edit |
Button |
. |
. |
Link to the form console |
|
71 |
Prebuild - Company - Management |
Button |
. |
. |
Link to the prebuild manager |
|
72 |
Prebuild - Company - Button - Lookup Company |
Button |
. |
. |
Link to search function for looking up records |
|
73 |
Prebuild - Company - GoogleMap |
GoogleMap |
. |
. |
Displays a map on screen with all the companies pin pointed |
|
74 |
Prebuild - Contact - New This Month |
Value |
. |
intTotal |
Raw count of new contacts |
|
75 |
Prebuild - Contact - Pie by Owner |
FusionChart |
pie2d |
intCount, strName |
Breakdown of the contact owners |
|
76 |
Prebuild - Contact - Oldest Callbacks |
List |
. |
strName, dteReminder, strComment, dteLogged |
List of all callbacks sorted by date |
|
77 |
Prebuild - Contact - My Contacts |
Button |
. |
. |
Link to personal worklist of contact records |
|
78 |
Prebuild - Contact - Button - Lookup Contact |
Button |
. |
. |
Link to the look up a record page for the contacts form |
|
79 |
Prebuild - Contact - List - Most Recent |
List |
. |
intId, strFirstName, strSurname, strEmail, strOwner, dteWhen |
List of most recently added contacts |
|
80 |
Prebuild - Contact - Contacts this month |
FusionChart |
bar3d |
intCount, strName |
Breakdown of number of contacts added by each user |
|
81 |
Prebuild - Opportunity - Funnel |
PipeFunnel |
. |
. |
The status of each opportunity and where they are in pipeline |
|
82 |
Prebuild - Opportunity - Sales History |
FusionChart |
line |
intTotal, strDate |
Trend line chart of the value of the opportunities |
|
83 |
Prebuild - Opportunity - 90 day Score >= 75% |
List |
. |
intTotal, strName |
List of viable opportunities |
|
84 |
Prebuild - Opportunity - Soon to drop |
List |
. |
intId, intTotal, strName, strOwner, strWhen |
List of opportunities, the soon to drop is calculated from form fields |
|
85 |
Prebuild - Opportunity - All Opportunities |
Button |
. |
. |
Link to a worklist of all opportunities |
|
86 |
Prebuild - Opportunity - My Opportunities |
Button |
. |
. |
Link to a personal worklist of opportunities |
|
87 |
Mailbox - New Arrivals - Today |
Value |
. |
intCount |
Number of new emails received by day |
|
88 |
Mailbox - New Arrivals - Longest Wait |
Value |
. |
strWait |
Longest wait for an email to be actioned |
|
89 |
Prebuild - Mailbox - Incomplete Cases |
Value |
. |
intCount |
The number of unactioned emails |
|
90 |
Prebuild - Mailbox - Open Case Longest Wait |
Value |
. |
strWait |
The longest wait for an email to be actioned |
|
91 |
Prebuild - Mailbox - Closed This Week |
Value |
. |
intCount |
How many emails have been closed since the start of the week |
|
92 |
Prebuild - Mailbox - Button - Open Cases |
Button |
. |
. |
Link to all the emails that need to be actioned |
|
93 |
Prebuild - Mailbox - Button - Activity Times Last 30 Days |
Button |
. |
. |
Link to the activity report, displays AHTs |
|
94 |
Prebuild - Mailbox - Lookup BEmail |
Button |
. |
. |
Link to the form lookup screen |
|
95 |
Prebuild - Mailbox - My BEmails |
Button |
. |
. |
Link to personal worklist of bemails to action |
|
96 |
Prebuild - Mailbox - New cases opened by day |
FusionChart |
line |
intTotal, strDate |
Trend line chart of the number of new bemails per day |
|
97 |
Mailbox - Prebuild - Processed by day |
FusionChart |
bar3d |
intTotal, strDate |
A count of how many records are processed each day |
|
98 |
Prebuild - Mailbox - Cases by agent for last 7 days |
FusionChart |
pie2d |
intTotal, strAgent |
Breakdown of the users actioning the records |
|